I'm a technocrat with 15+ years of experience in service delivery management, PMO governance, SAFe and Agile transformations, and product management. I currently serve as Senior Delivery Manager at AWC Software Pvt. Ltd., where I establish PMOs, drive agile adoption, mentor teams, and oversee delivery across ERP/CRM/SCM, cloud migrations, RPA, and BI/reporting initiatives. I enjoy building high-performing teams, defining roadmaps, and delivering complex solutions for diverse industries. I have led multi-technology programs for manufacturing, retail, BFSI, and healthcare clients worldwide. I excel at coaching and mentoring Agile teams, delivering executive dashboards (Power BI, Tableau, QlikView), and aligning delivery with strategic KPIs. I thrive on continuous improvement of delivery maturity, governance, and stakeholder communication.

Rajat Narang

I'm a technocrat with 15+ years of experience in service delivery management, PMO governance, SAFe and Agile transformations, and product management. I currently serve as Senior Delivery Manager at AWC Software Pvt. Ltd., where I establish PMOs, drive agile adoption, mentor teams, and oversee delivery across ERP/CRM/SCM, cloud migrations, RPA, and BI/reporting initiatives. I enjoy building high-performing teams, defining roadmaps, and delivering complex solutions for diverse industries. I have led multi-technology programs for manufacturing, retail, BFSI, and healthcare clients worldwide. I excel at coaching and mentoring Agile teams, delivering executive dashboards (Power BI, Tableau, QlikView), and aligning delivery with strategic KPIs. I thrive on continuous improvement of delivery maturity, governance, and stakeholder communication.

Available to hire

I’m a technocrat with 15+ years of experience in service delivery management, PMO governance, SAFe and Agile transformations, and product management. I currently serve as Senior Delivery Manager at AWC Software Pvt. Ltd., where I establish PMOs, drive agile adoption, mentor teams, and oversee delivery across ERP/CRM/SCM, cloud migrations, RPA, and BI/reporting initiatives. I enjoy building high-performing teams, defining roadmaps, and delivering complex solutions for diverse industries.

I have led multi-technology programs for manufacturing, retail, BFSI, and healthcare clients worldwide. I excel at coaching and mentoring Agile teams, delivering executive dashboards (Power BI, Tableau, QlikView), and aligning delivery with strategic KPIs. I thrive on continuous improvement of delivery maturity, governance, and stakeholder communication.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Delivery Manager at AWC Software Pvt. Ltd., Creative Quality Solutions, NOIDA
November 1, 2012 - Present
Lead PMO framework implementations, SAFe adoption, agile coaching, and delivery oversight across ERP/CRM/SCM, cloud migrations, RPA, e-commerce, mobile apps, BI and reporting solutions for diverse clients.
Senior Program Manager at Bureau Veritas Pvt. Ltd, NOIDA
October 1, 2022 - September 30, 2025
Establish PMOs and SAFe-based portfolio governance, deliver corporate trainings, drive agile transformations and maturity assessments, and provide executive reporting and continuous improvement.
Senior Delivery Manager at Publicis Groupe, Gurgaon
December 1, 2020 - January 31, 2022
Managed delivery for multiple clients, matured delivery governance, built and maintained BI dashboards, and led cross-functional teams across initiatives.
GM IT at Jaina India Pvt. Ltd.
December 1, 2017 - November 30, 2020
Senior IT leadership role overseeing delivery, e-commerce, and IT modernization across geographies with focus on ERP/CRM/SCM integrations.
Senior e-commerce Delivery Manager at Axalta Coating Systems Pvt. Ltd.
August 1, 2014 - May 31, 2016
Led e-commerce and digital delivery across regions; managed MS Dynamics/ERP/CRM integrations and multi-stack projects.
Senior Technical Project Manager at NDS Global / NDS USA LLC, Mumbai
September 1, 2008 - October 31, 2012
Managed large-scale IT projects, client relationships, and multi-site delivery across global teams.
Technical Architect at Graphic Data UK LTD & UBICS Enterprise Solutions
November 1, 2001 - September 30, 2008
Led architecture and delivery for UK/India engagements; designed technical solutions across multiple stacks.
Technical Project Leader at HCL Technologies Pvt. Ltd., NOIDA
September 1, 1999 - November 30, 2015
Led technical projects, mentored teams, and delivered across diverse technology domains.
Systems Executive at IIS Infotech Pvt. Ltd. (Sopra Steria Group)
January 1, 1998 - August 31, 1999
Systems support and project contributions within delivery and BAU operations.

Education

Master of Science (Computer Science) at Devi Ahilya University, Indore
January 11, 2030 - January 1, 1997
Bachelor of Science (Computer Science) at Delhi University
January 11, 2030 - January 1, 1995
MBA – Finance and Banking at NIIT University, New Delhi in association with ICICI Bank
January 11, 2030 - December 29, 2025

Qualifications

SAFe 6.0 Agilist
January 11, 2030 - December 29, 2025
PMP Certification
January 11, 2030 - December 29, 2025
Microsoft Sure Step Certification
January 11, 2030 - December 29, 2025

Industry Experience

Software & Internet, Financial Services, Healthcare, Manufacturing, Retail, Travel & Hospitality, Professional Services, Other