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I am a diligent, results-driven Digital Learning and Communications professional with 10+ years of experience in developing scalable, data-informed learning solutions that address real-world business needs. I leverage tools like Articulate Storyline, Rise, Vyond, and the Adobe Creative Cloud to create engaging content that aligns with business goals. I excel at needs analysis, stakeholder management, and performance evaluation, always focusing on measurable learning outcomes that drive positive impact for the business. I am passionate about delivering innovative, learner-focused training across any subject matter. My winning approach combines a structured, methodical process with collaboration, rigorous attention to detail, and a commitment to continuous learning and growth. I thrive in fast-paced environments and enjoy turning complex requirements into practical, scalable solutions that enable teams to perform at their best.…I am a diligent, results-driven Digital Learning and Communications professional with 10+ years of experience in developing scalable, data-informed learning solutions that address real-world business needs. I leverage tools like Articulate Storyline, Rise, Vyond, and the Adobe Creative Cloud to create engaging content that aligns with business goals. I excel at needs analysis, stakeholder management, and performance evaluation, always focusing on measurable learning outcomes that drive positive impact for the business. I am passionate about delivering innovative, learner-focused training across any subject matter. My winning approach combines a structured, methodical process with collaboration, rigorous attention to detail, and a commitment to continuous learning and growth. I thrive in fast-paced environments and enjoy turning complex requirements into practical, scalable solutions that enable teams to perform at their best.

Rakesh Patel

Instructional Designer, Content Creator, Web Designer

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I am a diligent, results-driven Digital Learning and Communications professional with 10+ years of experience in developing scalable, data-informed learning solutions that address real-world business needs. I leverage tools like Articulate Storyline, Rise, Vyond, and the Adobe Creative Cloud to create engaging content that aligns with business goals. I excel at needs analysis, stakeholder management, and performance evaluation, always focusing on measurable learning outcomes that drive positive impact for the business. I am passionate about delivering innovative, learner-focused training across any subject matter. My winning approach combines a structured, methodical process with collaboration, rigorous attention to detail, and a commitment to continuous learning and growth. I thrive in fast-paced environments and enjoy turning complex requirements into practical, scalable solutions that enable teams to perform at their best.…I am a diligent, results-driven Digital Learning and Communications professional with 10+ years of experience in developing scalable, data-informed learning solutions that address real-world business needs. I leverage tools like Articulate Storyline, Rise, Vyond, and the Adobe Creative Cloud to create engaging content that aligns with business goals. I excel at needs analysis, stakeholder management, and performance evaluation, always focusing on measurable learning outcomes that drive positive impact for the business. I am passionate about delivering innovative, learner-focused training across any subject matter. My winning approach combines a structured, methodical process with collaboration, rigorous attention to detail, and a commitment to continuous learning and growth. I thrive in fast-paced environments and enjoy turning complex requirements into practical, scalable solutions that enable teams to perform at their best.

Available to hire

I am a diligent, results-driven Digital Learning and Communications professional with 10+ years of experience in developing scalable, data-informed learning solutions that address real-world business needs. I leverage tools like Articulate Storyline, Rise, Vyond, and the Adobe Creative Cloud to create engaging content that aligns with business goals. I excel at needs analysis, stakeholder management, and performance evaluation, always focusing on measurable learning outcomes that drive positive impact for the business.

I am passionate about delivering innovative, learner-focused training across any subject matter. My winning approach combines a structured, methodical process with collaboration, rigorous attention to detail, and a commitment to continuous learning and growth. I thrive in fast-paced environments and enjoy turning complex requirements into practical, scalable solutions that enable teams to perform at their best.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

eLearning Content Designer (FTC) at Hotelplan UK

May 1, 2025 - October 1, 2025

Partnered with SMEs to produce an extensive set of process guides and task simulations for the launch of a new reservations system. Drove month-on-month LXP adoption by releasing weekly skills-focused content supported by a communications plan. Launched an embedded browser extension for in-flow learning and developed a 12-week digital and blended multi-module sales learning path on the HowNow LXP to embed winning habits.

Instructional Designer at Freelance & Volunteer

April 1, 2022 - May 1, 2025

Developed Rise courses for stock inventory management software on TalentLMS, trained managers to administer courses. Created interactive Vyond simulations and scenario-based activities to enhance conflict resolution handling. Developed Storyline courses for motorcycle rental on/off-hire and inspection processes, reducing time-to-competence by 50%. Produced informational content for an online SaaS, and repurposed it for social media marketing.

Head of DigiComms at Lavendon Group

December 1, 2019 - January 1, 2022

Delivered 20+ eLearning courses annually, achieving an 80% on-time completion rate and reducing production times by 20%. Spearheaded an LMS migration to Glo Learn, improving functionality and expanding user adoption across five regions. Digitised multi-department processes to restore BAU during the COVID-19 transition, ensuring minimal disruption. Analysed IT support calls to identify learning gaps, implementing targeted 70:20:10 model solutions to reduce user errors by 30%.

Digital Learning & Communications Manager at Lavendon Group

July 1, 2018 - December 1, 2019

Increased upselling skills for customer services using a blended learning approach, to include modular Rise and Vyond eLearning, coaching sessions, and on-the-job resources, boosting ancillary sales by 25%. Digitised company policies in Rise, utilising scenario s and knowledge checks to increase comprehension and streamline induction. Led the implementation of a SharePoint intranet, widening access and establishing sustainable content development workflows. Developed a WordPress website incorporating H5P flashcard games to engage users and familiarise them with football rules ahead of an international football competition.

Digital Learning Solutions Lead at Lavendon Group

July 1, 2017 - June 1, 2018

Developed cyber security Storyline courses, raising awareness of internet safety and reducing error-related incidents by 25%. Transformed cyber security Storyline courses into bite-size mobile-responsive learning resources using Rise, as part of a wider infosec awareness programme, leveraging the segmenting principle to reduce cognitive load. Created reusable course templates in Storyline and Rise, accelerating development timelines by 40%.

eLearning Developer at Nationwide Platforms

November 1, 2016 - June 1, 2017

Produced 9 interactive scenario-based ERP Storyline courses, enhancing user engagement and comprehension. Overhauled off-the-shelf health and safety eLearning to ensure greater relevance to the industry its audience operates in, improving safety awareness and reducing accidents. Standardised the ADDIE model by producing documentation and templates to foster a professional approach to instructional design.

Multimedia Officer at Nationwide Platforms

July 1, 2014 - October 1, 2016

Revamped the course library to incorporate new Storyline features, enhancing interactivity. Established a professional filming studio for producing video-based learning content.

IT Support Technician at Nationwide Platforms

July 1, 2011 - June 1, 2014

Provided frontline IT support ensuring minimal downtime for staff; contributed to technical documentation and helped maintain hardware and software.