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I'm a multilingual Master’s student in Communication, Society and Languages, with hands-on experience in the travel industry and customer-focused communication. I enjoy crafting content that informs and inspires. I'm skilled in content creation, promotional writing, cross-cultural storytelling, coordinating travel services, supporting marketing initiatives, and crafting clear, engaging written content. I'm detail-oriented, creative, and comfortable working independently in remote environments.…I'm a multilingual Master’s student in Communication, Society and Languages, with hands-on experience in the travel industry and customer-focused communication. I enjoy crafting content that informs and inspires. I'm skilled in content creation, promotional writing, cross-cultural storytelling, coordinating travel services, supporting marketing initiatives, and crafting clear, engaging written content. I'm detail-oriented, creative, and comfortable working independently in remote environments.

Ranoua Lachheb

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I'm a multilingual Master’s student in Communication, Society and Languages, with hands-on experience in the travel industry and customer-focused communication. I enjoy crafting content that informs and inspires. I'm skilled in content creation, promotional writing, cross-cultural storytelling, coordinating travel services, supporting marketing initiatives, and crafting clear, engaging written content. I'm detail-oriented, creative, and comfortable working independently in remote environments.…I'm a multilingual Master’s student in Communication, Society and Languages, with hands-on experience in the travel industry and customer-focused communication. I enjoy crafting content that informs and inspires. I'm skilled in content creation, promotional writing, cross-cultural storytelling, coordinating travel services, supporting marketing initiatives, and crafting clear, engaging written content. I'm detail-oriented, creative, and comfortable working independently in remote environments.

Available to hire

I’m a multilingual Master’s student in Communication, Society and Languages, with hands-on experience in the travel industry and customer-focused communication. I enjoy crafting content that informs and inspires.

I’m skilled in content creation, promotional writing, cross-cultural storytelling, coordinating travel services, supporting marketing initiatives, and crafting clear, engaging written content. I’m detail-oriented, creative, and comfortable working independently in remote environments.

Skills

Copywriting

Canva

Experience Level

Copywriting

Expert

Canva

Intermediate

Language

Arabic

Fluent

English

Fluent

French

Advanced

Italian

Beginner

Work Experience

Management Assistant at Ideal Voyages

March 1, 2022 - January 31, 2023

Coordinated international travel bookings, documentation, and vendor communications; drafted promotional travel descriptions and package offers; supported marketing initiatives through client follow-up and promotional communication; contributed to customer engagement via email and messaging platforms; verified client data and ensured the accuracy of travel documentation; helped maintain organized digital records and scheduling processes.

Recovery Care Agent at National Pen

February 1, 2023 - August 31, 2024

Reviewed cancelled orders, identified issues affecting completion; analyzed customer cases and proposed solutions to recover sales; communicated persuasively with customers to increase retention and satisfaction; ensured clarity and accuracy in written customer communication; worked independently in a remote, target-driven environment.

English Teacher at Cambridge School

September 1, 2021 - February 28, 2022

Evaluated written and spoken language accuracy; provided detailed feedback on grammar, vocabulary, and structure; adapted educational materials to different proficiency levels; strengthened students’ written communication and storytelling skills.