UX/UI Specialist at Independent Australia

Lead the design of consistent, user-centered experiences across IA Group’s digital ecosystem, including complex multi-role platforms. Partner closely with Product Owners and the Head of Digital to shape UX strategy, aligning user needs with business goals, accessibility standards, and scalable design systems. End-to-end design from discovery through delivery; own IA’s Design System; translate insights into tangible artifacts such as personas, journey maps, information architecture, and user flows; collaborate with cross-functional teams in Agile delivery environments; improve UX across web platforms through testing, iteration, and data-driven insights.

Associate Digital Producer at Independent Australia

Supported the delivery of the business’s digital initiatives, contributing to the evolution of more accessible and user-focused digital experiences. Managed and optimized digital content across multiple platforms, while progressively taking on responsibilities in user experience design. Contributed to user journeys, content structure, and ensured alignment with WCAG accessibility guidelines.

Web Administrator at LBL Philanthropy Australia

Maintained and enhanced WordPress-based platforms with a focus on usability, content structure, and accessibility. Redesigned UI/UX and improved information architecture; configured and troubleshot plugins and themes; collaborated with founders and stakeholders.

Web Designer at StudyTrip (New Zealand & Australia)

Led the redesign of the company website with a strong focus on user experience and conversion rate. Redesigned UI/UX, managed plugins and infrastructure, and delivered end-to-end website development including structure, content, and performance optimization. Created new pages and user flows aligned with business and marketing objectives; implemented SEO best practices and monitored performance metrics.