Available to hire
As a results-driven professional specializing in workforce development and operational management, I help students and professionals reach their transfer and career goals through personalized coaching, data-driven programs, and strategic partnerships. I’m adept at leveraging technology—like Salesforce and LMS platforms—to streamline processes, measure outcomes, and improve learner retention.
Across nonprofit and educational settings, I’ve built and led programs, mentored teaching teams, and forged partnerships with universities, employers, and community organizations. I am passionate about empowering learners with career readiness, effective communication, and practical strategies that translate into real-world success.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Outcomes Engineer at Career & Transfer Services | Student Affairs
April 1, 2025 - PresentProvide individualized coaching to business students on transfer options, career pathways, and goal-setting. Monitor progress through the Outcomes Accelerator, facilitating workshops, assignments, and 1:1 advising. Collaborate with universities, employers, and pathway partners to enable student transfer and job placement opportunities. Lead career readiness workshops and improve confidence with targeted resume writing, interview techniques, and career assessments.
Lead TA | Faculty Selection Committee at Business Administration
June 1, 2022 - October 1, 2025Elevated student engagement and performance while moderating evening lectures for up to 150 students and teaching weekly discussion sections for 40 students, using multimedia presentations and interactive teaching methods. Improved grading accuracy and student engagement by mentoring TAs through structured modules and peer review. Assessed instructional quality by observing prospective hires and identifying top talent.
Business Office Director / HR & Director of Career Services at Orlando School of Nursing
June 1, 2023 - May 1, 2024Managed accounts payable/receivable, payroll, benefits administration, and compliance. Negotiated vendor contracts for quality and cost-effectiveness. Led career development programs, offering job search strategies, resume support, and job placement; organized training, workshops, career fairs, and networking events; managed calendars and document preparation for senior staff.
VP & Director of Operations at Black LatinX Indigenous Institutes of Health
January 1, 2024 - October 1, 2024Manage contracts, vendor relationships, and grant applications. Develop annual goals and strategic action plans. Orchestrate meeting logistics for events and volunteer coordination; streamline scheduling and communication. Elevated engagement among interns and volunteers by 20% through effective scheduling and workflow optimization.
Online Teaching Assistant | TEL Education at TEL Education
February 1, 2020 - June 1, 2024Enhanced communication course effectiveness by analyzing public speaking and written communication skills, delivering targeted feedback that significantly boosted learning outcomes. Streamlined evaluation for complex written assignments using rubrics in Microsoft Word.
Online Teaching Assistant | TEL Education at TEL Education
January 1, 2020 - August 1, 2021Supported online teaching across communications curriculum, providing feedback and facilitating learning enhancements.
Adult Education Employment Coordinator at Congreso de Latinos Unidos Inc.
December 1, 2011 - September 1, 2015Provided employment advisory services and coordinated training programs within a nonprofit community organization.
Training Services Area Manager & Program Manager at Impact Services Corporation
October 1, 2007 - September 1, 2015Managed training services and programs, overseeing operations and staff within nonprofit settings.
Education
Doctor of Business Administration at William Howard Taft University
January 11, 2030 - November 29, 2025Master of Arts in Adult and Community Education (Concentration in Communications Technology) at Indiana University of Pennsylvania
January 11, 2030 - November 29, 2025Bachelor of Science in Communications Media (Certificates: History, Journalism & Public Relations) at Indiana University of Pennsylvania
January 11, 2030 - November 29, 2025Qualifications
Educational Specialist I Instructional Specialist PK-12 Professional Certificate, PA
January 11, 2030 - November 29, 2025Industry Experience
Education, Non-Profit Organization, Professional Services, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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