ROBERT EDWARD

Architected and deployed an on-premise AI agent for Gertrude’s Children’s Hospital to process sensitive healthcare data locally, meeting strict privacy requirements. Built and optimized agentic AI systems and Retrieval-Augmented Generation (RAG) pipelines for enterprise use. Designed multi-step technical benchmark frameworks with golden reference solutions and evaluation rubrics to assess and improve LLM reasoning. Partnered with subject matter experts and senior engineers to validate training data accuracy and domain applicability.

Developed award website using WordPress with custom plugins for event workflows. Streamlined award submissions (60% faster). Improved performance and security for high-traffic events.

Developed a new internal Inpatient and Outpatient system that saves the hospital more than $1,000,000 per year. Reduced patient wait times by 25% and increased satisfaction by implementing streamlined workflows for patient transition. Minimized stock-outs and decreased inventory holding costs by developing a stock reconciliation module. Improved payment and insurance processes resulting in faster claims processing and increased revenue collection. Automated data flows, saving 10+ hours of manual work per week and reducing errors by 90%. Led development of 30+ new features, resulting in increased patient engagement and staff productivity.