Collaborated to achieve clarity and joint learning; labeled AI tasks to improve model feedback; participated in pilot programs providing insights and recommendations; reviewed others' work for accuracy and guideline compliance; gave concise feedback to leadership on project effectiveness.

Frontend Developer at SheerID

February 1, 2023 - January 31, 2024

Provided consultative support for clients as part of professional services; implemented core product enhancements using JavaScript, TypeScript, and React; collaborated across teams to implement product improvements affecting all clients; participated in an on-call rotation and served as rotating Scrum Master.

Implementation Specialist at SheerID

July 1, 2020 - February 28, 2023

Built and supported hosted client implementations using HTML, JavaScript, TypeScript, and React; created processes and documentation (Confluence) to support growth and sustainability; led a rapid-response sub-team for quick client-requested changes and bug fixes; created tooling using Python, JavaScript, and React to report on hosted codebase; participated in an on-call rotation.

Helpdesk Personnel at SheerID

February 1, 2019 - July 31, 2020

Handled high-sensitivity issues for clients and end-users; contributed process guidelines and documented knowledge gaps; performed recurring tasks to support hosted client implementations; participated in an on-call rotation as lead communications between SheerID and clients.