Keith Loren Poblete

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent
Tagalog
Advanced

Work Experience

Ecommerce Specialist at The Fam Pet
January 31, 2024 - October 12, 2025
Oversee daily ecommerce operations on our online store. Process customer orders, changes, and returns on the WooCommerce platform. Collaborate with customers to resolve order issues, address concerns, and handle disputed credit items. Implement strategies to promote products and boost online sales. Perform market research to identify trends, analyze data, and optimize the online store.
Ecommerce Coordinator at My Trendify
July 1, 2012 - October 12, 2025
Part-time ecommerce coordination duties (remote) including product listing, order processing, and storefront maintenance.
SEO/VA/Tech Support Representative at Upwork
March 1, 2010 - October 12, 2025
SEO, virtual assistant and technical support for clients via remote engagements.
Web QA / SEO & Ecommerce Specialist at Self-Employed / Remote
January 1, 2024 - October 12, 2025
QA testing and site optimization for WordPress/WooCommerce-based websites; SEO optimization; ecommerce product management; cross-browser testing; client liaison; content updates; digital marketing coordination.
Ecommerce Coordinator at My Trendify
July 1, 2018 - October 12, 2025
Promoted, researched, and maintained uploaded products on WooCommerce/Shopify; processed orders, changes, and returns per policy; collaborated with customers to resolve issues; supported digital marketing programs and product launches.
Ecommerce Coordinator at My Trendify
July 1, 2012 - October 12, 2025
Managed product listings; set up and updated WordPress/WooCommerce pages; performed site maintenance; provided customer support; coordinated with clients to resolve issues; supported online sales growth.
SEO / VA / Tech Support Representative at Upwork
March 1, 2010 - October 12, 2025
Provided ongoing SEO, virtual assistance, and technical support; WordPress/WooCommerce administration; market research; QA testing; cross-functional collaboration; client communications.
SEO/VA/Tech Support Representative at Upwork
March 1, 2010 - October 12, 2025
Provided SEO, VA and technical support for client projects; configured and maintained WordPress/WooCommerce sites; performed site troubleshooting and client communications.
Part Time - E-commerce Coordinator (Remote) at My Trendify
July 1, 2012 - October 12, 2025
Managed online store operations, including product uploads, order processing, customer support, and data-driven marketing; collaborated with clients to resolve issues and optimize sales.
Web QA/SEO & E-commerce Specialist at The Fam Pet
January 1, 2024 - October 12, 2025
Led product setup & optimization on WooCommerce, processed orders/returns, managed customer support, and contributed to digital marketing initiatives; performed cross-browser QA testing and coordinated with clients to resolve issues.
Web QA / SEO & E-commerce Specialist at The Fam Pet
January 1, 2024 - October 12, 2025
Conducted prelaunch QA checklist for client sites under development; QA on custom WordPress templates; detailed comparisons between development and design proofs to ensure seamless functionality; performed cross-browser and mobile device testing; identified and compiled bugs with recommendations to enhance site; addressed client-requested changes on dev site; delegated tasks to the team and coordinated efforts to ensure timely and accurate completion; managed time planning and estimates for all assigned tasks and projects.
E-commerce Coordinator at My Trendify
July 1, 2012 - October 12, 2025
Processed customer orders, changes, and returns per policies; promoted and maintained online products; uploaded products to WooCommerce/Shopify; handled customer support via email and technical support; performed site reviews, SEO, and online marketing activities; assisted in building site content on WordPress and transferring content to live sites.
SEO/VA/ Tech Support Representative at Upwork (Remote)
March 1, 2010 - October 12, 2025
Provided SEO, virtual assistance, and technical support services for clients; performed QA checks and troubleshooting; managed multiple projects and client communications remotely.
Part Time - E-commerce Coordinator at My Trendify
July 1, 2012 - October 12, 2025
Coordinate and optimize e-commerce operations, manage product listings, process orders, handle returns, and liaise with customers. Support WooCommerce and Shopify storefronts and contribute to online marketing efforts.
SEO/VA/Tech Support Representative at Upwork
March 1, 2010 - October 12, 2025
Remote SEO/VA and tech support; manage client projects, implement on-page SEO, update WordPress sites, and assist with e-commerce platforms and client communications.
Part Time - E-commerce Specialist at The Fam Pet
January 1, 2024 - October 12, 2025
Part-time e-commerce specialist; responsible for product listings, order processing, customer support, and online store management; WooCommerce maintenance and driving online sales.

Education

Bachelor of Science in Information Technology at University of Cebu
January 11, 2030 - January 1, 2004
BS in Information Technology at University of Cebu
January 11, 2030 - January 1, 2004
BS in Information Technology at University of Cebu
January 1, 2000 - January 1, 2004
Bachelor of Science in Information Technology at University of Cebu
January 11, 2030 - January 1, 2004
BS in Information Technology at University of Cebu
January 11, 2030 - January 1, 2004

Qualifications

Prelaunch Site QA Checklist
January 11, 2030 - October 12, 2025

Industry Experience

Software & Internet, Retail, Professional Services, Media & Entertainment