Kia ora! I’m an experienced UX/UI and Product Designer with over seven years of experience across fintech, insurance, retail, advertising, and start-ups. I offer hybrid expertise in human-centered design, product design, and business analysis. I’m passionate about crafting digital experiences that are intuitive and accessible for users with different needs. I thrive on collaborating with cross-functional teams to turn complex problems into elegant solutions, and I enjoy building design systems that scale across web and mobile platforms. Outside of work, I’m focused on exploring accessibility best practices and continuously improving how people interact with technology.

Renzo Fauni

Kia ora! I’m an experienced UX/UI and Product Designer with over seven years of experience across fintech, insurance, retail, advertising, and start-ups. I offer hybrid expertise in human-centered design, product design, and business analysis. I’m passionate about crafting digital experiences that are intuitive and accessible for users with different needs. I thrive on collaborating with cross-functional teams to turn complex problems into elegant solutions, and I enjoy building design systems that scale across web and mobile platforms. Outside of work, I’m focused on exploring accessibility best practices and continuously improving how people interact with technology.

Available to hire

Kia ora! I’m an experienced UX/UI and Product Designer with over seven years of experience across fintech, insurance, retail, advertising, and start-ups. I offer hybrid expertise in human-centered design, product design, and business analysis. I’m passionate about crafting digital experiences that are intuitive and accessible for users with different needs.

I thrive on collaborating with cross-functional teams to turn complex problems into elegant solutions, and I enjoy building design systems that scale across web and mobile platforms. Outside of work, I’m focused on exploring accessibility best practices and continuously improving how people interact with technology.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Head of Digital at Mirage Visual Limited
June 1, 2025 - Present
Lead digital strategy and service design initiatives to expand company capability in web platforms and digital products. Define product strategy and digital roadmap aligned with client business objectives. Manage end-to-end product delivery from discovery, UX research, design, and development to launch. Collaborate with cross-functional teams to optimise digital technology stack and workflows. Delivered website and digital strategy improvements generating $50k+ in new revenue.
Assistant Manager, Digital Channels at Etiqa Insurance
October 1, 2022 - June 1, 2024
Led digital transformation of insurance applications, enabling fully online customer onboarding. Collaborated with marketing and support teams to map and optimise end-to-end customer journeys. Facilitated UX workshops to identify friction points and improve key user flows. Designed integration of new payment options including Insure Now Pay Later and e-wallet services. Delivered digital integration strategies for B2B insurance partnerships. Partnered with product teams to translate business requirements into user-centered solutions.
UX/UI Director at Qairos Inc. (Formerly Quiddity Usability Labs)
June 1, 2018 - October 1, 2022
Led UX/UI strategy and design direction for websites, mobile applications, and digital platforms across multiple client projects and brands. Designed user-centered experiences through wireframes, interaction flows, and prototypes to define product structure and usability. Conducted usability evaluations and testing to identify experience gaps and improve end-to-end customer journeys. Collaborated with product managers, developers, and stakeholders to translate business requirements into effective digital solutions. Developed and maintained design systems to ensure visual consistency, scalability, and efficient delivery across products. Led and mentored a team of UX/UI designers, providing design direction and ensuring design quality across projects.
Head of Digital (UX/UI & Web Lead) at Mirage Visual Limited
June 1, 2025 - Present
Leading the digital side of the business, improving digital offerings, processes and templates. Running client discovery sessions and workshops to understand goals and needs. Designing wireframes, interactive prototypes, and UI design systems using Figma. Responsible for quoting work, project management and prioritisation of multiple projects. Building strong client relationships that open up opportunities to cross-sell other services. Built and maintained websites using CMS platforms like Wix, Shopify, WordPress and Webflow. Trained graphics designers on basic UX principles, web design, and CMS management.
UX/UI Consultant at J6W Inc. (Philippines)
June 1, 2024 - February 1, 2026
Sole UX designer delivering UX/UI designs for multiple projects. Worked with various product and development teams to achieve business and project goals. Designed wireframes and a design system for an Automotive Content Management System. Designed a responsive web ticketing platform for bicolisarog.com and a loyalty rewards app for a local gasoline station in the Philippines.
Assistant Manager, Digital Channels at Etiqa Insurance Philippines
October 1, 2022 - June 1, 2024
Led the optimisation of the online onboarding process across 7 products. Ran UX workshops and worked with stakeholders to develop a unified customer journey map. Conducted user interviews and usability testing to uncover onboarding pain-points. Translated business needs into a clear road map, user stories and actionable backlogs. Used qualitative and quantitative data to support solutions when presenting with stakeholders. Built design systems in Figma for consistent implementation across web, apps, and B2B partners.
UX/UI Director at Qairos Inc.
June 1, 2018 - October 1, 2022
Led UX/UI audits for BD O Unibank’s account onboarding, both paper and digital. Led UX and accessibility audits for bank kiosks, making them easier and more inclusive to use. Built the design system for DITO’s website rebrand, improving consistency and scalability. Designed a bilingual nutrition calculator for Nestlé Pakistan (nestle.pk/iron-calculator) to improve adoption and accessibility.
UX/UI Consultant at J6W Inc.
June 1, 2024 - February 1, 2026
Sole UX designer delivering UX/UI designs for multiple projects; worked with various product and development teams to achieve business and project goals; designed wireframes and design system for an Automotive Content Management System; designed a responsive web ticketing platform for bicolisarog.com; designed a loyalty rewards app for a local gasoline station in the Philippines.

Education

Master of Information Technology at Whitireia and WelTec | Te Pūkenga
July 1, 2024 - November 1, 2025
Bachelor in Graphics Technology - Major in Architecture at Technological University of the Philippines
June 1, 2014 - June 1, 2018
Master of Information Technology at Whitireia New Zealand | Te Pūkenga
July 1, 2024 - October 1, 2025
Bachelor in Graphics Technology at Technological University of the Philippines
June 1, 2014 - June 1, 2018
Master of Information Technology at Whitireia New Zealand | Te Pūkenga
July 1, 2024 - October 1, 2025
Bachelor in Graphics Technology at Technological University of the Philippines
June 1, 2014 - June 1, 2018
Master of Information Technology at Whitireia New Zealand | Te Pūkenga
July 1, 2024 - October 1, 2025
Bachelor in Graphics Technology at Technological University of the Philippines
June 1, 2014 - June 1, 2018

Qualifications

Enterprise Design Thinking Practitioner (UX / UI & Product Designer)
February 1, 2023 - May 10, 2026
Start the UX Design Process: Empathize, Define, and Ideate
September 1, 2022 - May 10, 2026
Foundation of User Experience Design
August 1, 2021 - May 10, 2026
Enterprise Design Thinking Practitioner
February 1, 2023 - May 16, 2026
Start the UX Design Process: Empathize, Define, and Ideate
September 1, 2022 - May 16, 2026
Foundation of User Experience Design
August 1, 2021 - May 16, 2026
IBM Enterprise Design Thinking Practitioner
February 1, 2023 - May 16, 2026
Start the UX Design Process: Empathize, Define, and Ideate (Google)
September 1, 2022 - May 16, 2026
Foundation of User Experience Design (Google)
August 1, 2021 - May 16, 2026

Industry Experience

Financial Services, Professional Services, Retail, Software & Internet, Media & Entertainment, Other