Rhianna Ulrich
Principal Instructional Designer and Learning Experience Strategist with 14+ years of experience designing scalable learning programs that improve workforce capability and performance.
About
Principal Instructional Designer and Learning Experience Strategist with 14+ years of experience designing scalable learning
programs that improve workforce capability and performance. Experienced in integrating AI into instructional design workflows,
developing custom GPT-based learning tools, and translating complex information into practical, performance-focused learning
experiences. Proven leader in end-to-end program design, needs analysis, stakeholder and SME partnership, project management,
accessibility, assessment, and continuous improvement. Skilled at helping organizations turn emerging technologies and evolving
business needs into approachable, actionable learning.
Authoring & Development Tools: Articulate Storyline 360, Articulate Rise 360, Xyleme, Camtasia
AI Enablement & Emerging Technology: Generative AI Workflows, Custom GPT Development, Prompt Engineering, AI-Assisted Learning Design, AI Adoption, Human-in-the-Loop Validation, AI-Assisted QA & Review, Requirements Mapping, Workflow Optimization
Instructional Design Frameworks: ADDIE, SAM, Agile, Kirkpatrick Model, Bloom’s Taxonomy
Learning Platforms: Canvas, Desire2Learn (D2L), Docebo, Workday Learning, SaaS-based LMS platforms
Multimedia & Visual Design: Vyond, Doodly, PowToon, Canva
Accessibility & Compliance: Section 508 Standards, WCAG 2.2
Learning Solutions: eLearning, Instructor-Led (virtual & in-person) Training, Blended Learning, Microlearning, Scenarios & Branching Simulations, Gamification, Content Validation, Modular Design, Animations & Live-Action Video Development
Programs & Training Experience: Government Contracts, Onboarding Programs, Career Pathing, Manager & Leadership Training, Compliance & Regulatory Training, Soft Skills, Certificate Programs, Multi-Month Learning Pathways, Internship & Early Career Programs, Full-Day Workshops
Project Management & Collaboration: Project Planning & Execution, Scope & Timeline Management, Requirements Management, Resource Coordination, Project Prioritization, Roadmaps & Sprint Planning, Stakeholder & SME Partnership, Cross-Functional Collaboration, Team Leadership & Coaching
- 9 years' experience
- Joined September 2026
Industry experience
- Education
- Government
- Professional Services
More experts in Centennial, United States
Work experience· 5 roles
Supported the National Oceanic and Atmospheric Administration (NOAA) through LYNKER. Led a 12-month redesign of NOAA’s 40-hour Federal Project Management certification program, serving as Project Manager and Instructional Designer with responsibility for scope, timelines, stakeholders/SMEs, review cycles, deliverables, and an additional instructional designer. Integrated generative AI into development and QA workflows to map course content to federal and contractual requirements, support iterative review, incorporate appropriate federal terminology, and validate outputs against authoritative sources and SME feedback. Redesigned multi-module learning using federal requirements and SME source material, including assessments, accessibility, test-out functionality, and customized learning paths. Applied Section 508 requirements throughout design and development to support accessibility, compliance, and audit readiness.
Led end-to-end learning initiatives from needs analysis and requirements gathering through design, development, QA, implementation, and evaluation. Applied AI-assisted workflows across content analysis, planning, drafting, iteration, and QA with human validation for accuracy, accessibility, and source alignment. Managed scope, timelines, stakeholders, SMEs, QA, and LMS resources, delivering 100% of assigned projects on time. Supported Section 508/WCAG-compliant workforce learning for global audiences.
Led and mentored an ID team while managing priorities, backlog, workload, and delivery schedules, achieving 95% on-time delivery. Partnered with stakeholders and SMEs to design business-aligned eLearning and VILT solutions, contributing to a 23% increase in learner satisfaction. Introduced AI-enabled instructional design methods and coached the team on integrating generative AI into existing workflows while maintaining instructional quality and human oversight. Applied AI-supported localization workflows to accelerate content translation and adaptation across multiple business units, and standardized templates to reduce production time by one week.
Education
Certifications and awards
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