Digital Product & Web Consultant & Transformation Leader I am a freelance Digital Product Manager and Transformation Leader with over 20 years experience driving complex platform migrations, CMS architecture, managing websites and digital content. I have worked on enterprise digital platforms, in a live digital media publishing environment, leading and working with cross-functional teams, to deliver high-stakes projects, including co-leading a £1M+, 90+ website migration and scaling a sitewide taxonomy product that generated 307,000 monthly page referrals. What sets me apart is my dual background in product leadership and hands-on content operations. I bring deep editorial and user context, uniting business strategy, user needs, and technical execution.

Richard Kendall

Digital Product & Web Consultant & Transformation Leader I am a freelance Digital Product Manager and Transformation Leader with over 20 years experience driving complex platform migrations, CMS architecture, managing websites and digital content. I have worked on enterprise digital platforms, in a live digital media publishing environment, leading and working with cross-functional teams, to deliver high-stakes projects, including co-leading a £1M+, 90+ website migration and scaling a sitewide taxonomy product that generated 307,000 monthly page referrals. What sets me apart is my dual background in product leadership and hands-on content operations. I bring deep editorial and user context, uniting business strategy, user needs, and technical execution.

Available to hire

Digital Product & Web Consultant & Transformation Leader

I am a freelance Digital Product Manager and Transformation Leader with over 20 years experience driving complex platform migrations, CMS architecture, managing websites and digital content.

I have worked on enterprise digital platforms, in a live digital media publishing environment, leading and working with cross-functional teams, to deliver high-stakes projects, including co-leading a £1M+, 90+ website migration and scaling a sitewide taxonomy product that generated 307,000 monthly page referrals.

What sets me apart is my dual background in product leadership and hands-on content operations. I bring deep editorial and user context, uniting business strategy, user needs, and technical execution.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Work Experience

Project Manager (Contract) at Klaxon (klaxon.ai)
January 26, 2026 - March 6, 2026
Led a website redesign and migration program, including competitor/marketing goals analysis, content optimisation, and wireframe prototyping in Balsamiq; aligned with business strategy and cross-functional teams.
Digital Producer at National World (now Iconic Media, formerly JP)
October 1, 2015 - January 1, 2026
Directed cross-functional delivery across engineering, UX, infrastructure, data and marketing; translated stakeholder requirements into scalable front- and back-end CMS features; managed vendor relationships; integrated AI/ML CMS capabilities; led site-wide content migration and taxonomy efforts across 90+ sites; maintained UX and content standards.
Digital Editor/Manager at Peterborough Telegraph (JP)
October 1, 2002 - February 1, 2015
Led website management and operational coordination; oversaw print-to-web publishing, content standards, and performance monitoring across a regional publishing group; drove digital transformation and cross-functional collaboration; established site structures, taxonomy, migration, and governance; mentored editorial teams.

Education

BA (Hons) Multimedia Web Production at University of Manchester, Warrington College
January 11, 2030 - June 25, 2026
Advanced GNVQ Media: Communication & Production at South Devon College
January 11, 2030 - June 25, 2026

Qualifications

Product Design Team of the Year, AOP Digital Publishing Awards 2020
January 11, 2030 - June 25, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate