I am a detail-oriented professional with experience in administration, customer-facing roles, and data-driven operations. I excel in Excel, reporting, and system-based work, and I am skilled at managing information accurately, supporting day-to-day operations, and communicating professionally with stakeholders. I have supported retail teams, led end-to-end operations in a small healthcare product business, and developed backend solutions for e-commerce platforms. I am seeking an administrative or operations-focused role within a structured organization where I can apply my technical, analytical, and communication skills to improve processes and customer experiences.

Riddhi Mehta

I am a detail-oriented professional with experience in administration, customer-facing roles, and data-driven operations. I excel in Excel, reporting, and system-based work, and I am skilled at managing information accurately, supporting day-to-day operations, and communicating professionally with stakeholders. I have supported retail teams, led end-to-end operations in a small healthcare product business, and developed backend solutions for e-commerce platforms. I am seeking an administrative or operations-focused role within a structured organization where I can apply my technical, analytical, and communication skills to improve processes and customer experiences.

Available to hire

I am a detail-oriented professional with experience in administration, customer-facing roles, and data-driven operations. I excel in Excel, reporting, and system-based work, and I am skilled at managing information accurately, supporting day-to-day operations, and communicating professionally with stakeholders.

I have supported retail teams, led end-to-end operations in a small healthcare product business, and developed backend solutions for e-commerce platforms. I am seeking an administrative or operations-focused role within a structured organization where I can apply my technical, analytical, and communication skills to improve processes and customer experiences.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Sales Advisor at H&M
November 1, 2025 - November 1, 2025
Assisted customers with product selection, sizing, and styling to enhance their shopping experience; maintained visual standards through stock replenishment and shop-floor organization; supported fitting room operations and ensured a clean, welcoming environment; processed transactions at the till following company procedures.
Trading Assistant at Sainsbury’s
February 1, 2025 - October 1, 2025
Delivered exceptional service at tills, handled transactions accurately; resolved customer queries and complaints; assisted with branch operations including stock replenishment and promotion execution; maintained cash handling accuracy and adhered to procedures; collaborated with team to ensure smooth daily operations and a welcoming environment.
Service Assistant at Sainsbury’s
December 1, 2024 - December 1, 2024
Provided frontline customer service during busy seasonal period; assisted customers at self-checkouts and supported basic till operations; supported stock replenishment and ensured tidy shelves; helped customers locate products and resolved simple queries to improve the store experience.
Customer Assistant at ASDA
October 1, 2024 - October 1, 2024
Provided frontline customer service during peak periods; assisted with shelf stacking, stock rotation, and store presentation; helped maintain smooth store operations by supporting colleagues as needed.
Founder at Self Employed
September 1, 2023 - August 31, 2024
Built and ran a small healthcare products business, managing end-to-end operations including marketing, sales, fulfilment, and customer support. Delivered digital marketing support for external clients, managing social media promotions and paid advertising; planned and executed Meta ad campaigns, including audience targeting and performance monitoring; managed Shopify storefront, product listings, and basic site optimization.
Backend Developer at Astound Commerce
September 1, 2022 - August 31, 2023
Developed and maintained scalable e-commerce websites using Salesforce Commerce Cloud (SFCC). Designed and implemented backend features, ensuring smooth integrations with third-party APIs and payment systems. Optimized site performance and checkout flows, improving customer experience and reducing errors. Collaborated with designers, QA, and business teams to deliver client-specific solutions on time. Provided ongoing maintenance and support, troubleshooting issues to ensure high platform reliability.

Education

MSc in Artificial Intelligence at University of Edinburgh
September 1, 2024 - August 31, 2025
BTech in Computer Engineering at Marwadi University, Rajkot, India
July 1, 2019 - April 30, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Healthcare, Professional Services