Riyad Rasheed

Developed and deployed an upgradable smart contract on Polygon mainnet and multiple testnet contracts, enabling token minting, reward claiming, and project management automation to streamline operations and improve reliability. Integrated blockchain functionality with React + TypeScript for user interactions. Optimized UI with AntD and Wagmi/Web3.js, RainbowKit for seamless blockchain access. Designed RESTful API endpoints to manage off-chain content and enabled dynamic project updates, improving backend synchronization and reducing manual content updates by 25%. Ensured reliability through extensive unit and integration testing.

Provided technical support to 100+ clients, resolving 90% of issues within 24 hours. Developed and integrated multiple automation tools, including Info Bots and a web scraper that extracted admin dashboard data into Google Docs and Telegram bots, reducing manual reporting time by 80%. Collaborated with cross-functional teams (engineering, product, and customer success) to deliver tailored technical solutions, increasing client retention by 20%. Leveraged deep product expertise to analyze customer requirements and ensure timely, effective solutions.