Available to hire
I’m a creative, insightful marketing and campaign professional with nine years’ experience delivering multi‑channel communications across public sector, tourism, housing, events and commercial brands. I combine strategic thinking with clean, modern content creation to produce clear, engaging and results-driven campaigns.
I work confidently across social media, digital content, brand storytelling and project management, and thrive in fast-paced, collaborative environments where quality, consistency and audience insight matter.
Skills
Experience Level
Expert
Expert
Language
English
Fluent
Work Experience
Campaigns Officer at North Yorkshire Council
December 1, 2023 - PresentSupport implementation of council-wide communications strategy and change programmes, contributing to multi-agency campaigns such as Domestic Abuse and Protect & Prepare; increasing campaign reach and engagement. Provides strategic comms support across community safety, parks & grounds, emergency planning, commercial services, leisure, adult learning, housing, events and tourism, producing high-performing content across channels and coordinating cross-service activity.
Assistant at Harrogate Borough Council
May 1, 2021 - December 1, 2023Managed 10+ corporate social media channels, planning and delivering consistent day-to-day content to strengthen engagement and channel performance. Created and delivered marketing campaigns for a broad range of services and events, including outdoor theatre performances, Jubilee in the Garden, pop-up parties, Lifeline, Disability Facilities Grant, markets and seasonal initiatives. Supported statutory and strategic communications including consultation content and public messaging; produced photography for culture, tourism and sports services; coordinated forward planning across leisure portfolio; conducted 30+ social media audits; managed intranet staff updates; delivered customer-focused communications including urgent SMS alerts.
Marketing Assistant at Ventrolla
February 1, 2018 - April 1, 2019Managed the company’s Trustpilot account, monitoring responses, inviting customers to provide feedback, and updating internal teams on sentiment. Created engaging content for social media channels and managed publishing schedule to support brand visibility and customer engagement. Liaised with surveyors, installers and franchisees to coordinate the delivery of marketing materials and maintain brand messaging. Contributed to the successful launch of the new website (October 2018), including creating/uploading case studies and resizing imagery in Photoshop; supported layout decisions. Coordinated photography for completed projects and updated the website with new content. Worked with external suppliers on print and merchandising, including coordinating customer rewards for referral activity. Conducted competitor monitoring across social media, websites, branding and messaging to inform future marketing activity.
Marketing Coordinator at Pure Collection
April 1, 2019 - February 1, 2020Managed and updated product schedules, ensuring changes communicated to external suppliers and internal departments. Ensured all offline media codes, offer codes, voucher codes and pricing were accurate and fully tested prior to campaign launches. Maintained accurate campaign data across internal systems, providing clear briefs to Customer Services and carrying out pre-launch testing to ensure smooth delivery. Managed daily relationship with external suppliers to ensure on-time delivery of marketing materials; supervised photo shoots; coordinated content across campaigns; supported launches; contributed to the successful launch of a new website; managed external suppliers for print and merchandising.
Communications Officer at Harrogate Borough Council
May 1, 2021 - December 1, 2023Managed 10+ corporate social media channels (Facebook, Twitter, Instagram); planned and delivered consistent day-to-day content; created and delivered marketing campaigns for services and events; produced content for consultations and public messaging; supported launches and public initiatives, coordinated content with service leads and external suppliers; built strong relationships with staff and partners to ensure timely, accurate messaging.
Marketing Assistant at North Yorkshire County Council
March 1, 2020 - January 1, 2021Managed daily photo requests and asset management; monitored social media channels to track reviews and sentiment; collaborated with land teams to plan and deliver photography for development sites; updated on-brand content, blog posts and homepage layouts; supported pre- and post-launch content and liaised with external suppliers.
Education
MSc Strategic & Digital Marketing at Leeds Beckett University
January 1, 2016 - January 1, 2019BSc Food Marketing Management at Sheffield Hallam University
January 1, 2013 - January 1, 2016GCSEs at Harrogate Grammar School
January 11, 2030 - April 8, 2026A Levels: Food Technology (C), English Language (D), Philosophy & Ethics (D); AS Levels: Applied Business Studies (B), Media Studies (D) at Harrogate Grammar School
January 11, 2030 - April 8, 2026Master of Science in Strategic & Digital Marketing at Leeds Beckett University
January 1, 2016 - January 1, 2019Bachelor of Science in Marketing Management at Sheffield Hallam University
January 1, 2013 - January 1, 2016GCSEs at Harrogate
January 1, 2005 - January 1, 2013A Levels at Harrogate
January 1, 2011 - January 1, 2013Qualifications
GCSEs (10 including Maths & English)
January 11, 2030 - April 8, 2026A Levels and AS Levels (Food Technology, English Language, Philosophy & Ethics; Applied Business Studies, Media Studies)
January 11, 2030 - April 8, 2026Industry Experience
Government, Media & Entertainment, Education, Professional Services, Other
Skills
Experience Level
Expert
Expert
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