I am a detail-oriented Virtual Assistant with a background in customer service, admin support, and technology. I excel at client communications, task management, and navigating online systems to keep operations smooth and efficient. I am a Computer Science graduate focused on process improvement and remote support, eager to contribute to team efficiency and customer satisfaction.

Rodinel Bergado

I am a detail-oriented Virtual Assistant with a background in customer service, admin support, and technology. I excel at client communications, task management, and navigating online systems to keep operations smooth and efficient. I am a Computer Science graduate focused on process improvement and remote support, eager to contribute to team efficiency and customer satisfaction.

Available to hire

I am a detail-oriented Virtual Assistant with a background in customer service, admin support, and technology. I excel at client communications, task management, and navigating online systems to keep operations smooth and efficient.

I am a Computer Science graduate focused on process improvement and remote support, eager to contribute to team efficiency and customer satisfaction.

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Skills

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner

Language

English
Advanced

Work Experience

Customer Service Representative at Teleperformance
January 1, 2024 - December 31, 2024
Handled customer concerns and inquiries via phone calls and live chat. Provided accurate information, resolved issues efficiently, and ensured customer satisfaction. Managed multiple systems simultaneously in a fast-paced environment.
Web Development (OJT) at ITech MediaLogic
January 1, 2023 - December 31, 2023
Assisted in basic web development using HTML, CSS, PHP, and Laravel framework. Supported technical tasks, testing, and system updates.

Education

Bachelor of Science in Computer Science at Mindanao State University - Maigo College of Education, Science and Technology
January 1, 2019 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Other