Learning Experience Designer at Teach For India

• Reduced student dropout rates by 25% in an Indian Government school through community-based interventions designed from participatory research with families below poverty line during COVID-19.

Learning Experience Designer at Teach For India

Reduced student dropout rates through community-based interventions during COVID-19, focusing on families below the poverty line.

Lead Product Designer at ShikshaLokam

• Increased platform adoption by 40% over 2 years by leading end-to-end product design for government SaaS products serving 2M+ education leaders across India, while managing 3 junior designers. • Reduced support ticket volume by 50% by establishing UX writing standards, streamlining UX Design Process, and launching self-service Help Center with contextual guidance for users. • Reduced design-to-development cycle from 4 weeks to 2 weeks by building scalable design system with reusable component library and standardizing handoff workflows. • Shipped production-ready designs and functional prototypes for 2 national-level digital products through Agile collaboration with cross-functional product and engineering teams.