I’m a Senior Project Manager with 10+ years of experience delivering complex IT and digital transformation programmes across government and enterprise environments. I’ve led ERP and CRM implementations, including TechnologyOne delivery across HR, Finance, Assets, Property and Rates, plus integrations involving Microsoft Dynamics 365 and Salesforce. My work focuses on end-to-end delivery—requirements gathering, solution design, stakeholder management, data migration, testing, and successful go-lives. I enjoy bringing structure to ambiguity and enabling teams through workshops, training, and clear delivery governance. I’ve delivered initiatives ranging from TechnologyOne ERP migrations and large-scale vendor transformations to enterprise integration platforms and real-time technology solutions. I’m especially interested in emerging technologies, including AI and automation, and I enjoy applying them pragmatically—for example, creating workflow automation to improve delivery efficiency and streamlining onboarding and variation processes.…

Rose Thomson

I’m a Senior Project Manager with 10+ years of experience delivering complex IT and digital transformation programmes across government and enterprise environments. I’ve led ERP and CRM implementations, including TechnologyOne delivery across HR, Finance, Assets, Property and Rates, plus integrations involving Microsoft Dynamics 365 and Salesforce. My work focuses on end-to-end delivery—requirements gathering, solution design, stakeholder management, data migration, testing, and successful go-lives. I enjoy bringing structure to ambiguity and enabling teams through workshops, training, and clear delivery governance. I’ve delivered initiatives ranging from TechnologyOne ERP migrations and large-scale vendor transformations to enterprise integration platforms and real-time technology solutions. I’m especially interested in emerging technologies, including AI and automation, and I enjoy applying them pragmatically—for example, creating workflow automation to improve delivery efficiency and streamlining onboarding and variation processes.…

Available to hire

I’m a Senior Project Manager with 10+ years of experience delivering complex IT and digital transformation programmes across government and enterprise environments. I’ve led ERP and CRM implementations, including TechnologyOne delivery across HR, Finance, Assets, Property and Rates, plus integrations involving Microsoft Dynamics 365 and Salesforce. My work focuses on end-to-end delivery—requirements gathering, solution design, stakeholder management, data migration, testing, and successful go-lives.

I enjoy bringing structure to ambiguity and enabling teams through workshops, training, and clear delivery governance. I’ve delivered initiatives ranging from TechnologyOne ERP migrations and large-scale vendor transformations to enterprise integration platforms and real-time technology solutions. I’m especially interested in emerging technologies, including AI and automation, and I enjoy applying them pragmatically—for example, creating workflow automation to improve delivery efficiency and streamlining onboarding and variation processes.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate

Work Experience

Senior IT ERP Project Manager (Contract) at DataMC
July 1, 2025 - July 31, 2026
Managed end-to-end delivery of four TechnologyOne ERP migration projects for local government clients, covering requirements, migration strategy, data migration, testing, and go-live across TechnologyOne modules including Finance, HR, Assets, Property and Rates. Coordinated technical teams and facilitated client workshops to define scope and approach for migration from multiple on-premises source systems (including TRIM and Civica). Achievements include successful delivery of four complex data migrations, redesigning the client onboarding deck based on feedback, and designing an AI-powered workflow to streamline the project variation process by consolidating previous variations and budgets into a single workflow.
Senior IT Project Manager (Contract) at St George Housing
March 1, 2025 - July 31, 2025
Re-established programme scope, delivery approach, and vendor alignment for a $14M NEC transformation programme following multiple prior pauses. Reviewed existing programme artefacts and assumptions to identify gaps and risks impacting continuation, and liaised with vendors across critical integrations including Microsoft 365, SMS, and Salesforce to clarify scope, dependencies, and delivery approach.
Senior IT Project Manager (Contract) at NSW Fire and Rescue
October 1, 2023 - November 30, 2024
Led a critical portfolio of IT projects valued at $7m, including a business case and delivery for a real-time video streaming platform, an improved mobile app for volunteer firefighters, and an enterprise integration platform. Designed and delivered training sessions and support materials to onboard internal teams and volunteers onto the new app. Delivered the real-time video streaming solution and enterprise integration, meeting operational and technical requirements, and launched the enhanced volunteer mobile app to improve communication and usability.
ERP Project Manager (McDonald's UK & Ireland) at Enfuse Consultancy
December 1, 2022 - July 31, 2023
Led a £5M bespoke ERP transformation across 1,300+ stores in the UK and Ireland. Managed scoping, vendor engagement, system migration, and integration across inventory, back-office reporting, and POS platforms. Coordinated POS upgrade and rollout across 1,300+ stores to minimize operational disruption. Delivered an ERP system replacement to improve stock accuracy and reduce manual reconciliation efforts by over 40%. Led training and onboarding for the ERP rollout across 1,300+ stores and oversaw vendor contracts, testing phases, and deployments across UK/Ireland stores, coordinating 50+ stakeholders.
Contract Senior Project Manager at NHS
January 1, 2022 - December 31, 2022
Led multiple digital transformation initiatives, including Microsoft Dynamics 365 delivery and Salesforce CRM integration. Delivered a Salesforce CRM integration to enhance care coordination and improve data reliability.
Contract IT & Digital Project Manager at London Ambulance Service
July 1, 2020 - January 31, 2022
Oversaw the digital and IT workstream for a £2M 'Ambulance of the Future' programme, leading procurement, vendor engagement, and delivery of emergency technology. Delivered a digitally enhanced ambulance prototype showcased at COP26. Implemented real-time data and AI tooling to improve paramedic workflows, live reporting, and hospital handover processes.
Contract Project Manager (PMO) at Govia Thameslink Railway (Dept. of Transport)
February 1, 2019 - July 31, 2020
Led a £15M PMO programme, establishing governance, financial controls, and reporting frameworks across the portfolio. Designed and implemented a Power BI reporting solution to provide real-time visibility of portfolio performance and improve executive decision-making.
Contract Project Manager / PMO at Rider Levett Bucknall (Dept. for Work & Pensions)
September 1, 2018 - February 28, 2019
Led PMO transformation for a £50M Job Centre Programme, introducing governance and reporting frameworks. Implemented Magento CRM, increasing data accuracy by 25%.
ERP IT Project Manager (SAP to Cloud) at Contact Energy
July 1, 2015 - July 31, 2018
Contributed to SAP system integration and cloud migration by supporting planning, data alignment, and stakeholder coordination.

Education

Bachelor of Business (Management, Marketing) at Massey University
January 1, 2018 - December 31, 2018
Certified Product Manager at Product School
January 1, 2022 - December 31, 2022
Digital Transformation at Coursera
January 1, 2021 - December 31, 2021
Prince2 Practitioner at StudyOnline247
January 1, 2020 - December 31, 2020
Agile Project Manager at StudyOnline247
January 1, 2020 - December 31, 2020

Qualifications

Certified Product Manager (Product School)
January 1, 2022 - September 29, 2026
Digital Transformation (Coursera)
January 1, 2021 - September 29, 2026
Prince2 Practitioner (StudyOnline247)
January 1, 2020 - September 29, 2026
Agile Project Manager (StudyOnline247)
January 1, 2020 - September 29, 2026

Industry Experience

Government, Software & Internet, Healthcare, Professional Services, Financial Services, Transportation & Logistics, Retail