Maintenance planning and supervision in Paint Shop; coordination with production teams; ensuring equipment reliability and safety; reporting to Plant Manager.

Assistant Engineer at Jindal Artdinox

December 31, 2013 - September 22, 2025

Planning, directing, and coordinating plant activity; liaising with junior and senior staff; reporting to higher authority.

Customer Care Executive at Jindal Intelligentcom (Telebrands)

December 31, 2015 - September 22, 2025

Handled USA & Canada-based customer queries; 100+ calls per day; resolved issues; upselling & cross-selling; attended BPO processes; reported to manager.

Team Leader (Amazon Process) at Jindal Intelligentcom (Telebrands)

December 31, 2016 - September 22, 2025

Led a BPO team (Amazon process); domest ic process handling; managed 25 people; resolved customer queries; daily reporting to management; ensured quality calls.

Digital Marketer at Maeda Corporation

December 31, 2016 - September 22, 2025

Spearheaded On-Page and Off-Page SEO; PPC; Social Media Marketing and Content Creation; CRM tools; Web analytics (GA, GTM, Pixel, API); data analysis and campaign optimization; WordPress with Elementor.

Marketing Coordinator & SEO Specialist

December 31, 2024 - September 22, 2025

Developed social media accounts, grew followers by 25% within 4 months; created high-performing landing pages; improved on-page/off-page SEO; WordPress website with complete SEO strategies; increased organic traffic; analyzed performance and supported events to boost brand visibility.

Supervisor, Plant Maintenance at Maruti Suzuki India Ltd

January 1, 2011 - September 22, 2025

Paint Shop; monitored and supervised maintenance activities in the paint shop, ensuring smooth plant operations.

Assistant Engineer at Jindal Artdinox Ltd

January 1, 2013 - September 22, 2025

Planning, directing, and coordinating plant activity; worked closely with junior and senior staff and reporting to higher authority.

Customer Care Executive at Jindal InteliCom (Telebrands)

January 1, 2015 - September 22, 2025

Handled more than 100 calls per day; resolved customer queries; attended USA & Canada-based customers; upselling & cross-selling over the same call; Team Leader (BPO) for Amazon process; domestic process handling; led a team of 25; reported to manager daily.

Digital Marketer at Maeda Corporation / Sanmati Travels World

January 1, 2016 - September 22, 2025

Spearheaded On-Page and Off-Page SEO; increased organic traffic by 30% in 3 months; managed PPC across Google Ads and Facebook Ads; achieved 25% ROI improvement; designed and implemented email marketing strategies; increased open rates by 20%; conducted audience analytics; launched multi-channel campaign generating 200+ leads in a month; conversion rate 10-20%.

Marketing Coordinator & SEO Specialist at Maeda Corporation / Sanmati Travels World

January 1, 2024 - September 22, 2025

Developed and managed social media accounts, growing followers by 25% within 4 months; created high-performing landing pages, increasing conversion rates by 20% within 3 months; built a WordPress site with complete SEO strategies, increasing organic traffic by 30% within 3 months; used analytics tools to monitor campaign performance and provide actionable insights; supported planning and execution of events, boosting brand visibility by ~50%.