Analytical and detail-oriented Business Analyst with 3+ years of experience in IT consulting, system integration, and data-driven decision support. Proven success in gathering and documenting business requirements, optimizing workflows, and enhancing system performance through effective collaboration between business and technical teams. Skilled in translating business needs into actionable technical solutions using SQL, Power BI, Jira, and Confluence. Recognized for strong problem-solving, stakeholder engagement, and process improvement capabilities that drive efficiency and innovation.

Sahana Mahadeva

Analytical and detail-oriented Business Analyst with 3+ years of experience in IT consulting, system integration, and data-driven decision support. Proven success in gathering and documenting business requirements, optimizing workflows, and enhancing system performance through effective collaboration between business and technical teams. Skilled in translating business needs into actionable technical solutions using SQL, Power BI, Jira, and Confluence. Recognized for strong problem-solving, stakeholder engagement, and process improvement capabilities that drive efficiency and innovation.

Available to hire

Analytical and detail-oriented Business Analyst with 3+ years of experience in IT consulting, system integration, and data-driven decision support. Proven success in gathering and documenting business requirements, optimizing workflows, and enhancing system performance through effective collaboration between business and technical teams.

Skilled in translating business needs into actionable technical solutions using SQL, Power BI, Jira, and Confluence. Recognized for strong problem-solving, stakeholder engagement, and process improvement capabilities that drive efficiency and innovation.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Retail Assistant at IGA, Melbourne
September 1, 2023 - November 5, 2025
Streamline store operations through process coordination, workflow tracking, and supplier management to improve operational efficiency. Monitor and analyze daily performance metrics, identifying bottlenecks and implementing corrective actions to enhance service delivery. Collaborate with cross-functional teams to resolve logistical and communication issues, ensuring smooth operations and timely product delivery.
Software Engineer at Capgemini, India
June 1, 2023 - June 1, 2023
Acted as a liaison between business and technical teams, gathering and analyzing requirements to ensure alignment with business goals. Designed and maintained system integration workflows using MuleSoft Anypoint Platform, improving interoperability and data accuracy. Reduced system downtime by 25% through proactive monitoring, root-cause analysis, and optimization of integration processes. Collaborated with clients and internal stakeholders using Agile methodology, ensuring timely and quality project delivery. Enhanced API-based security and system monitoring processes, reducing customer escalations by 30%.

Education

Master of Business Information Systems at Swinburne University of Technology, Melbourne
January 11, 2030 - January 1, 2025
Bachelor of Engineering at Bangalore Institute of Technology, India
January 11, 2030 - January 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Retail