I am Muhammad Sajid Jan, a Lead UX/UI & Product Designer with over 8 years of experience driving digital transformation through user-centered design. My expertise spans UX leadership, design strategy, research, usability testing, and the development of design systems, consistently delivering enhanced user experiences and improved business outcomes. I am passionate about creating intuitive, accessible, and engaging products that meet user needs and drive measurable results. Throughout my career, I've led cross-functional teams, managed large-scale design operations, and worked extensively within FinTech, SaaS, HealthTech, FleetTech, and E-Commerce sectors. I thrive in agile environments, leveraging design thinking and data-driven approaches to solve complex problems, mentor teams, and collaborate with stakeholders to build impactful digital solutions.

Muhammad Sajid Jan

I am Muhammad Sajid Jan, a Lead UX/UI & Product Designer with over 8 years of experience driving digital transformation through user-centered design. My expertise spans UX leadership, design strategy, research, usability testing, and the development of design systems, consistently delivering enhanced user experiences and improved business outcomes. I am passionate about creating intuitive, accessible, and engaging products that meet user needs and drive measurable results. Throughout my career, I've led cross-functional teams, managed large-scale design operations, and worked extensively within FinTech, SaaS, HealthTech, FleetTech, and E-Commerce sectors. I thrive in agile environments, leveraging design thinking and data-driven approaches to solve complex problems, mentor teams, and collaborate with stakeholders to build impactful digital solutions.

Available to hire

I am Muhammad Sajid Jan, a Lead UX/UI & Product Designer with over 8 years of experience driving digital transformation through user-centered design. My expertise spans UX leadership, design strategy, research, usability testing, and the development of design systems, consistently delivering enhanced user experiences and improved business outcomes. I am passionate about creating intuitive, accessible, and engaging products that meet user needs and drive measurable results.

Throughout my career, I’ve led cross-functional teams, managed large-scale design operations, and worked extensively within FinTech, SaaS, HealthTech, FleetTech, and E-Commerce sectors. I thrive in agile environments, leveraging design thinking and data-driven approaches to solve complex problems, mentor teams, and collaborate with stakeholders to build impactful digital solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Work Experience

UX Chapter Lead at Ejada Systems Ltd.
January 31, 2024 - August 13, 2025
Orchestrated human-centered UX for Al Rajhi’s "NERA" app, increasing engagement by 25% through iterative UX-driven strategies. Collaborated with Deloitte and managed over 13 designers, implementing agile workflows that reduced project timelines by 20% while maintaining 100% on-time delivery. Scaled a unified design system, reducing UI defects by 70% and accelerating feature rollout speed by 40%. Led over 50 moderated usability tests, translating insights into a 15% conversion lift for core banking features. Redesigned DesignOps workflows, cutting onboarding time by 50% via role-specific UX training modules and Figma template libraries.
UX Chapter Lead at Ejada Systems Ltd.
January 31, 2024 - July 23, 2025
Orchestrated human-centered UX for Al Rajhi’s "NERA" app, elevating engagement by 25% through iterative UX-driven strategies. Collaborated with Deloitte and managed more than 13 designers, implementing agile workflows that cut project timelines by 20% while maintaining 100% on-time delivery. Scaled a unified design system, reducing UI defects by 70% and accelerating feature rollout speed by 40%. Led over 50 moderated usability tests, translating insights into a 15% conversion lift for core banking features. Redesigned DesignOps workflows, slashing onboarding time by 50% through role-specific UX training modules and Figma template libraries.
Team Lead at NorthBay Solutions LLC
July 1, 2021 - Present
Led UX strategy and design systems, reducing UI development time by 25% and improving user task completion rates by 20%. Prototyped and usability tested intuitive dashboards and admin tools to enhance task efficiency by reducing average task time by 40% and minimizing user errors by 30%. Automated over 15 CRM workflows, cutting manual data entry by 60% and accelerating lead processing by 50%. Pioneered data-driven landing page redesigns using iterative A/B testing, achieving 50% higher conversions and 35% lower bounce rates, contributing to $1.2M incremental annual revenue. Drove UX-led social strategy that increased engagement metrics by 45% and follower growth by 35% through data-informed content design.
Team Lead at NorthBay Solutions LLC
July 1, 2021 - Present
Led UX strategy and design systems, reducing UI development time by 25% while improving user task completion rates by 20%. Prototyped and usability tested intuitive dashboards and admin tools, enhancing task efficiency by reducing average task time by 40% and minimizing user errors by 30%. Automated over 15 CRM workflows, reducing manual data entry by 60% and speeding up lead processing by 50%. Pioneered data-driven landing page redesigns through iterative A/B testing, achieving 50% higher conversions and 35% lower bounce rates, contributing to $1.2M incremental annual revenue. Drove UX-led social strategy, increasing engagement metrics by 45% and follower growth by 35% through data-informed content design.
Senior Product Designer at xiQ Inc. (i2c Inc.)
June 30, 2021 - August 13, 2025
Designed and user-validated a B2B SaaS platform through iterative testing, driving adoption by Fortune 500 companies. Redesigned onboarding UX through iterative prototyping, reducing setup time by 20% while improving Net Promoter Score (NPS) by 15 points. Led over 15 generative research studies that directly informed three product roadmap priorities, uncovering revenue opportunities exceeding $2 million.
Sr. Product Designer at xiQ Inc. (i2c Inc.)
June 30, 2021 - July 23, 2025
Designed and user-validated a B2B SaaS platform through iterative testing, driving adoption by Fortune 500 companies. Redesigned onboarding UX through iterative prototyping, cutting setup time by 20% while improving NPS scores by 15 points. Led 15+ generative research studies that directly shaped 3 product roadmap priorities, uncovering over $2M revenue opportunities.
Manager UX/UI at Inov8 Limited
February 29, 2020 - August 13, 2025
Architected Pakistan’s first mobile banking apps for Meezan Bank, Allied Bank, JS Bank, Askari Bank, Soneri Bank, and Bank of Punjab, achieving adoption rates over 95%. Designed user-centered wallet applications including JS Cash, Askari Digital, and FonePay, collectively processing over $20 million in monthly transactions. Embedded regulatory compliance (State Bank of Pakistan, PCI-DSS) into UX workflows, ensuring 100% audit pass rates while maintaining user satisfaction rates above 95%.
Manager UX/UI at Inov8 Limited
February 28, 2020 - July 23, 2025
UX-architected Pakistan’s first mobile banking apps for Meezan Bank, Allied Bank, JS Bank, Askari Bank, Soneri Bank, and Bank of Punjab – achieving 95%+ adoption rates. User-centered designed 3 Wallet Apps: JS Cash, Askari Digital, FonePay, processing over $20M monthly transactions. Embedded regulatory compliance (SBP, PCI-DSS) into UX workflows, achieving 100% audit pass rates while maintaining 95%+ user satisfaction.

Education

Bachelor of Computer Sciences at Hajvery Trust University
January 1, 2001 - December 31, 2001
Bachelor of Computer Sciences at Hajvery Trust University
January 1, 2001 - August 13, 2025

Qualifications

Google UX Design Professional Certificate
January 11, 2030 - July 23, 2025
IBM Enterprise Design Thinking - Co-Creator & Practitioner
January 11, 2030 - July 23, 2025
Google UX Design Professional Certificate
January 11, 2030 - August 13, 2025
IBM Enterprise Design Thinking - Co-Creator & Practitioner
January 11, 2030 - August 13, 2025

Industry Experience

Financial Services, Software & Internet, Healthcare, Transportation & Logistics, Retail