I am Sakshi Srivastava, an Organizational Change Expert specializing in human-centered design, PROSCI methodologies, and large-scale enterprise transformations in financial services, energy, and mining. I excel at coaching executives, building change networks, and delivering measurable adoption outcomes through a human-focused bridge between business, compliance, and technology teams.\n\nMy approach blends design thinking with practical change strategies to drive adoption, readiness, and sustainable behavior change. I design stakeholder impact assessments, training programs, and executive coaching to empower teams as they navigate complex transitions and realize tangible business value.

Sakshi Srivastava

I am Sakshi Srivastava, an Organizational Change Expert specializing in human-centered design, PROSCI methodologies, and large-scale enterprise transformations in financial services, energy, and mining. I excel at coaching executives, building change networks, and delivering measurable adoption outcomes through a human-focused bridge between business, compliance, and technology teams.\n\nMy approach blends design thinking with practical change strategies to drive adoption, readiness, and sustainable behavior change. I design stakeholder impact assessments, training programs, and executive coaching to empower teams as they navigate complex transitions and realize tangible business value.

Available to hire

I am Sakshi Srivastava, an Organizational Change Expert specializing in human-centered design, PROSCI methodologies, and large-scale enterprise transformations in financial services, energy, and mining. I excel at coaching executives, building change networks, and delivering measurable adoption outcomes through a human-focused bridge between business, compliance, and technology teams.\n\nMy approach blends design thinking with practical change strategies to drive adoption, readiness, and sustainable behavior change. I design stakeholder impact assessments, training programs, and executive coaching to empower teams as they navigate complex transitions and realize tangible business value.

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Language

English
Fluent

Work Experience

Change Management Lead – AML Platform, Oracle Implementation at TD Bank Group
January 1, 2025 - Present
Leading end-to-end change management for AML Re-platform initiative, impacting 200+ users across business lines, compliance, and technology. Designed stakeholder impact assessments, adoption risk mitigation strategies, and compliance-aligned readiness plans. Developed training programs, executive coaching, and change networks to embed new technology and policies. Improved AML operational efficiency by supporting customer risk categorization tool deployment that enhanced early identification and appropriate routing of high-risk customers.
Manager - Change Management, Platforms and Technology at TD Bank Group
May 1, 2022 - December 1, 2024
Built the change management strategy for Data as a Service (DaaS) cloud migration to Azure, impacting ~2200 users and 21 stakeholder groups. Managed stakeholder impact assessments, awareness of change, change agent networks, and strategic communication to ensure adoption and sustainment in the new cloud environment. Achieved ~90% end-user satisfaction through training and information sessions. Coached change sponsors and executives on their change leader roles; facilitated online and in-person workshops for 200+ employees across cross-functional teams.
Change Management Consultant (Leadership, Culture and Engagement) at Enbridge Inc.
March 1, 2019 - May 1, 2022
Collaborated with senior change leadership to establish an in-house, standardized change management practice across the organization. Coached executives to lead strategic and organizational redesign through attrition; developed KPIs on customer and stakeholder satisfaction (SCARF Model). Designed and led change training to align vision, mission, and measures with corporate goals; established KPIs, Work Breakdown Structure (WBS), and presented updates to stakeholders and the leadership team. Collaborated with cross-functional teams to develop operational systems for improved workflow and defined RACI roles.
Talent Acquisition at Toronto Board of Trade
January 1, 2019 - March 1, 2019
Developed creative recruiting strategies to meet anticipated staffing needs. Successfully onboarded 2 applicants in the first thirty days. Managed all phases of recruitment including partnering with hiring managers, posting adverts, screening applicants, conducting in-person and phone interviews, and administering appropriate company assessments.
Advisor Change Management & Communications at Rio Tinto
June 1, 2015 - October 1, 2018
Developed a robust employee communication plan to increase awareness and timely adoption of a software change; resulted in cost savings of $1.5 million. Designed strategic deployment tactics and sustainment plan for increased usage of IT self-service channels by 20% leading to reduced call volumes by 8%. Set up kiosks and training alerts to users on methodology, action required, and substantial changes in day-to-day work for smooth IT service rollout (CISCO Phone System).
Analyst at InspireOne Consultants, India
March 1, 2014 - May 1, 2015
Collaborated with support and development teams to create and author 'Production Readiness' process and documentation, decreasing implementation issues/errors, reducing downtime, and increasing resolution capability.

Education

M.Sc. International Management and Leadership at University of Glasgow, Scotland, U.K.
January 11, 2030 - January 1, 2014
B.A. Honors Applied Psychology at Delhi University, New Delhi, India
January 11, 2030 - January 1, 2012

Qualifications

PROSCI Change Management Practitioner
January 1, 2017 - February 8, 2026
Certified Practitioner of Positive Psychology
January 1, 2020 - February 8, 2026
Certified Design Thinker for Change Management
January 1, 2021 - February 8, 2026
Certified Scrum Master – Scrum Alliance
January 1, 2022 - February 8, 2026
Certified Lean Change Agent
January 1, 2024 - February 8, 2026
Certified Scrum Product Owner
January 1, 2025 - February 8, 2026

Industry Experience

Financial Services, Energy & Utilities, Agriculture & Mining, Professional Services