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BBA graduate in Finance & International Business with internship experience across logistics, sales operations, and pricing. I’ve supported freight and quoting processes, streamlined warehouse documentation, and helped drive customer engagement through effective promotion and lead conversion. I enjoy working with data and modern tools—building dashboards, automating Excel workflows, and using analytics for forecasting. I also bring creative skills in branding and video editing, and I actively use AI and prompt engineering to accelerate workflows and improve outcomes.…BBA graduate in Finance & International Business with internship experience across logistics, sales operations, and pricing. I’ve supported freight and quoting processes, streamlined warehouse documentation, and helped drive customer engagement through effective promotion and lead conversion. I enjoy working with data and modern tools—building dashboards, automating Excel workflows, and using analytics for forecasting. I also bring creative skills in branding and video editing, and I actively use AI and prompt engineering to accelerate workflows and improve outcomes.

Samuel Martin Souza

Data Visualizer, Marketing Analyst, Digital Marketer, +2

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BBA graduate in Finance & International Business with internship experience across logistics, sales operations, and pricing. I’ve supported freight and quoting processes, streamlined warehouse documentation, and helped drive customer engagement through effective promotion and lead conversion. I enjoy working with data and modern tools—building dashboards, automating Excel workflows, and using analytics for forecasting. I also bring creative skills in branding and video editing, and I actively use AI and prompt engineering to accelerate workflows and improve outcomes.…BBA graduate in Finance & International Business with internship experience across logistics, sales operations, and pricing. I’ve supported freight and quoting processes, streamlined warehouse documentation, and helped drive customer engagement through effective promotion and lead conversion. I enjoy working with data and modern tools—building dashboards, automating Excel workflows, and using analytics for forecasting. I also bring creative skills in branding and video editing, and I actively use AI and prompt engineering to accelerate workflows and improve outcomes.

Available to hire

BBA graduate in Finance & International Business with internship experience across logistics, sales operations, and pricing. I’ve supported freight and quoting processes, streamlined warehouse documentation, and helped drive customer engagement through effective promotion and lead conversion.

I enjoy working with data and modern tools—building dashboards, automating Excel workflows, and using analytics for forecasting. I also bring creative skills in branding and video editing, and I actively use AI and prompt engineering to accelerate workflows and improve outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Operations & Pricing Intern at DHL Global Forwarding

May 1, 2025 - June 30, 2025

Supported operations and pricing activities at DHL Global Forwarding (DWC branch). Streamlined warehouse operations by handling shipment documents and supervising cargo flow, processing 150+ shipments weekly to support on-time delivery targets. Improved processing efficiency by 18% in 6 weeks by optimizing documentation and shipment tracking workflows using Excel, reducing clearance delays. Enhanced data accuracy by 24% through Excel automation to minimize manual entry errors and improve compliance. Prepared customer quotations using Quote Shop and analyzed freight cost structures to provide competitive rates. Collaborated with regional teams on customs regulations, Incoterms, and clearance procedures to ensure smooth and compliant operations, and coordinated between warehousing and pricing by understanding documentation and rate management processes.

Sales & Promotions / Sales Role (BYJU’s) at BYJU’S

December 1, 2021 - March 31, 2022

Worked at high-traffic retail and mall venues to engage, persuade, and convert customers for BYJU’s learning solutions. Conducted 50+ promotional sessions per month, addressed customer questions, and improved lead conversion by 7% over six months through effective demonstrations. Refined sales pitches using customer feedback, driving a 6% increase in engagement across diverse demographics. Adjusted promotional strategies in real time for changing venues and audience profiles across four Dubai locations. Handled and resolved 120+ weekly customer objections, improving event conversion rates by 8% during a six-month campaign. Demonstrated flexibility by tailoring sales approaches to different customer groups, achieving a 5% uplift in engagement across multiple campaigns.