I am Samuel Manford, a dynamic and enthusiastic graduate with hands-on experience in marketing coordination, customer engagement, and administrative support. I excel at promoting products and services, keeping organized systems, and supporting team-based projects. I am a strong communicator fluent in English and Twi, with a flair for building relationships and improving service delivery. I am seeking a junior role in marketing, social media, customer service, or office administration where I can contribute to business goals and grow professionally. In my work, I combine creative content thinking with practical execution, collaborating closely with teams to develop strategies and deliver measurable results. I value clear communication, proactive problem solving, and a customer-centric approach that enhances brand experiences and drives engagement across channels.

Samuel Manford

I am Samuel Manford, a dynamic and enthusiastic graduate with hands-on experience in marketing coordination, customer engagement, and administrative support. I excel at promoting products and services, keeping organized systems, and supporting team-based projects. I am a strong communicator fluent in English and Twi, with a flair for building relationships and improving service delivery. I am seeking a junior role in marketing, social media, customer service, or office administration where I can contribute to business goals and grow professionally. In my work, I combine creative content thinking with practical execution, collaborating closely with teams to develop strategies and deliver measurable results. I value clear communication, proactive problem solving, and a customer-centric approach that enhances brand experiences and drives engagement across channels.

Available to hire

I am Samuel Manford, a dynamic and enthusiastic graduate with hands-on experience in marketing coordination, customer engagement, and administrative support. I excel at promoting products and services, keeping organized systems, and supporting team-based projects. I am a strong communicator fluent in English and Twi, with a flair for building relationships and improving service delivery. I am seeking a junior role in marketing, social media, customer service, or office administration where I can contribute to business goals and grow professionally.

In my work, I combine creative content thinking with practical execution, collaborating closely with teams to develop strategies and deliver measurable results. I value clear communication, proactive problem solving, and a customer-centric approach that enhances brand experiences and drives engagement across channels.

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Experience Level

Intermediate
Intermediate

Language

English
Fluent
Twi
Fluent

Work Experience

Customer Service Representative (Customer Care and Experience) at Multichoice Ghana Ltd.
May 1, 2025 - February 28, 2026
Responded to customer needs with personalized service, boosted loyalty through high-quality phone support, and maintained customer databases, call logs, and reports.
Social Media Manager at InkNiche Global Ghana
February 1, 2021 - April 1, 2021
Planned, developed and scheduled social media content; collaborated on content strategy with the team; managed the social media accounts.
Marketing and Social Media Manager at Mastercraft Metal Works
March 1, 2020 - January 1, 2021
Planned, developed and scheduled social media posts; contributed to business growth through direct marketing and field promotions; prepared and updated promotional reports and materials for product showcases.
Administrative Assistant / Librarian (National Service) at Whuti Community Library, Anloga
September 1, 2018 - August 31, 2019
Managed digital cataloguing of library inventory to streamline access; designed and launched the "Best Library Student Award" campaign; provided administrative support, coordinated student activities, and maintained visitor records.

Education

Bachelor of Arts (B.A.) – Music & History at University of Ghana
January 1, 2012 - January 1, 2016
WASSCE Certificate at Presbyterian Boys’ Senior High School (PRESEC – Legon)
January 1, 2008 - January 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Education