Available to hire
I work across music and technology. I’ve performed with Broadway’s HADESTOWN 2nd National Tour, fronted bands, released the solo album Tributaries, and composed for film and trailers, including the 2026 Golden Trailer Awards opening segment. On the tech side, I bring 20+ years in technology operations and product management, most recently as Manager of Digital Technology & Operations at National CineMedia, spanning IT infrastructure, vendor management, and data privacy and compliance.
Based in Nashville. Open to local and remote projects.
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Work Experience
Music Associate / Systems Engineer at José Carreras And Friends (Echo Pacific Entertainment)
June 22, 2026 - PresentMusic Associate to Conductor, Keith Levenson providing music studio systems engineering consultation.
Guitar Chairholder, Teacher and Technician at HADESTOWN 2nd National Tour
September 15, 2024 - June 15, 2026I toured North America as a musician with Broadway's HADESTOWN 2nd National Tour, playing over 400 performances for nearly a million theatergoers. I also served as guitar tech and taught guitar to actors playing Orpheus.
Manager, Digital Technology & Operations (Acting Product Manager) at National CineMedia (NCM)
April 1, 2022 - March 1, 2026Directed digital technology operations for the largest cinema advertising network in North America (20,000+ screens). Served as acting Product Manager for the Noovie Trivia mobile app: owned roadmap and prioritization, aligned stakeholders, partnered with engineering on release planning, improved user engagement, and supported end-user testing with QA.
Led discovery and requirements definition for digital initiatives, translating stakeholder needs into process flows, business rules, and prioritized development work. Established CCPA protocols from scratch, implemented OneTrust for consent management, consolidated customer data into a centralized consent tracking platform, and tracked privacy/compliance KPIs to drive backlog priorities and reporting. Facilitated story mapping with product/engineering and led integrations including Gorgias AI-powered customer support and Flowcode QR engagement/data collection to improve customer response times and ad engagement.
Digital Development Associate (TechOps) at National CineMedia (NCM)
October 1, 2018 - May 1, 2022Designed and executed onsite end-user testing for an augmented reality arcade gaming app at theatre locations, using live environments to inform downstream QR integration strategy. Built a centralized access tracking system for the team’s development tool suite to manage permissions across staff and contractors.
Supported QA manager with UX and product analysis, evaluated and recommended third-party solutions (including QR tracking and database integration options), and researched a hybrid local/offshore customer support model for leadership. Audited and streamlined device testing inventory with vendor management and TechOps leadership to reduce redundancy and fixed asset costs.
Desktop Support Team Lead at National CineMedia (NCM)
May 1, 2017 - October 1, 2018Managed technical support operations across Denver and New York offices, improving process efficiency and team accountability. Reduced incident resolution time from 5–7 days to under 24 hours through process redesign, training, and structured accountability (recognized by the CTO). Developed management tools, and led migration of end-user data to a cloud-based backup solution.
Operations Manager, Technical Support at The New IT
November 1, 2016 - February 1, 2017Implemented iOS/macOS and MDM solutions for B2B clients and established technology infrastructure for the organization’s flagship training center.
Assistant Service Manager at MacHeadQuarters
August 1, 2011 - November 1, 2016Advanced from repair technician to Assistant Service Manager at an Apple-authorized reseller. Oversaw compliance and safety protocols and trained staff. Managed data migrations, recovery, imaging, and cloud solutions, and directed staff training for expansion locations.
Systems Engineer at Digital Partners Incorporated (DPI)
November 1, 2008 - July 1, 2010Provided contracted technical support, hardware/software services, and data solutions for enterprise clients of an Apple-authorized reseller.
Genius at Apple-authorized retail (Greater St. Louis area)
October 30, 2005 - October 30, 2008Provided hardware/software support, mentored staff, and led public workshops at Apple retail in the Greater St. Louis area.
Education
Bachelor of Performing Arts at The Centre Conservatory
September 1, 1998 - June 30, 2001B.A. at Centre Conservatory
January 1, 2001 - January 1, 2001B.A. at Centre Conservatory
January 1, 2001 - January 1, 2001Qualifications
Industry Experience
Computers & Electronics, Media & Entertainment, Software & Internet, Professional Services
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