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I am a creative and analytical professional with 2 years of experience in Graphic Communication and 2 years in CRM Analysis. I blend visual storytelling with data insights to support strategies, optimize processes, and improve decision-making. I am adaptable, detail-oriented, and committed to continuous improvement in dynamic, collaborative environments.…

Santiago Ramírez

Graphic Designer, Designer, Brand Designer, +5

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I am a creative and analytical professional with 2 years of experience in Graphic Communication and 2 years in CRM Analysis. I blend visual storytelling with data insights to support strategies, optimize processes, and improve decision-making. I am adaptable, detail-oriented, and committed to continuous improvement in dynamic, collaborative environments.…

Available to hire

I am a creative and analytical professional with 2 years of experience in Graphic Communication and 2 years in CRM Analysis.

I blend visual storytelling with data insights to support strategies, optimize processes, and improve decision-making. I am adaptable, detail-oriented, and committed to continuous improvement in dynamic, collaborative environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Intermediate

Work Experience

CRM Analyst at LAX #DATALOVERS

June 1, 2023 - December 1, 2025

Collaborative work focused on database optimization and customer profile analysis within the owned media area, including database and audience segmentation based on customer behavior and profiles. Managed multichannel delivery platforms for the design and execution of commercial campaigns (SMS, Email, Push Notifications, In-App) using Braze. Monitored campaign performance and executed complementary campaigns to maximize lead performance and conversion. Created personalized, engaging copies aligned with each user segment. Through these strategies, leads grew from 16,560 in Q3 2023 to 56,242 in Q2 2025, achieving 339% growth in less than two years.

Graphic Designer at LAX #DATALOVERS

February 1, 2022 - June 1, 2023

Built and consolidated the brand’s visual identity for internal communications and digital campaigns on social media. Created graphic and audiovisual assets for brand positioning across social platforms and CRM marketing methodologies (single posts, carousels, reels, stories). Planned and executed a monthly media plan aligned with strategic objectives, including reach, growth, views, and engagement. Designed presentation decks and visual materials to support internal teams and strategic communications.

Graphic Designer at GRUPO TCC

December 1, 2020 - May 1, 2021

Designed and produced graphic assets for digital and print communications, strengthening a solid, consistent, and professional brand image within the logistics sector. Developed visual content for social media, advertising campaigns, and informational materials targeted at clients, strategic partners, and internal collaborators, ensuring clear communication and brand positioning.

Graphic Designer at PROMARKETING

July 1, 2019 - January 1, 2020

Designed and managed digital content for local microbusinesses, integrating audiovisual production and community management to enhance social media presence. Developed visual and communication strategies with a creative, strategic, and human-centered approach to build authentic connections with audiences.