I'm an Electronic Engineer with a passion for Artificial Intelligence and Process Automation. My journey in tech has enabled me to drive significant improvements in business processes through the implementation of advanced technologies. I'm always eager to explore new tools and methodologies to enhance efficiency and effectiveness in various sectors.

Santiago Cortes Cabrera

I'm an Electronic Engineer with a passion for Artificial Intelligence and Process Automation. My journey in tech has enabled me to drive significant improvements in business processes through the implementation of advanced technologies. I'm always eager to explore new tools and methodologies to enhance efficiency and effectiveness in various sectors.

Available to hire

I’m an Electronic Engineer with a passion for Artificial Intelligence and Process Automation. My journey in tech has enabled me to drive significant improvements in business processes through the implementation of advanced technologies. I’m always eager to explore new tools and methodologies to enhance efficiency and effectiveness in various sectors.

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Experience Level

Language

English
Advanced

Work Experience

Artificial Intelligence Specialist at MAX Enterprise Business Solutions S.A.S.
March 1, 2025 - Present
Responsible for designing and implementing business automation workflows and advanced conversational chatbots, leading to significant reductions in manual tasks and improvements in lead conversion rates.
IT Analyst at Ksaval Energy S.A.S. BIC
June 1, 2024 - September 1, 2024
Processed and modeled financial and operational records to identify patterns, designed automated dashboards for decision-making, and administered databases to enhance data accuracy.
Conversational AI Developer at SIPS, SA de CV
January 1, 2023 - September 1, 2023
Led the design and development of generative chatbots for customer service, enhancing user satisfaction and reducing response times through NLP and sentiment analysis.
Web Developer at Happy Stuff & MR Make Up
February 1, 2024 - June 1, 2024
Increased sales through customer behavior analysis and optimized e-commerce platforms for better user experience.

Education

Electronic Engineering at Universidad de Ibagué
January 1, 2017 - January 1, 2022

Qualifications

Data Science
January 1, 2025 - January 22, 2026
Conversational AI
January 1, 2023 - January 22, 2026
Data Science
January 1, 2024 - January 22, 2026
AI for Everyone
January 1, 2021 - January 22, 2026
Big Data
January 1, 2021 - January 22, 2026
Web Programming
January 1, 2022 - January 22, 2026

Industry Experience

Financial Services, Software & Internet, Media & Entertainment