Hi, I’m Cláudia Santos, a marketing and digital communications professional based in Aveiro, Portugal. I specialize in brand development, social media management, content creation, and e-commerce, with hands-on experience using WordPress, Google Analytics, SEMrush, Mailchimp, and analytics-driven campaigns. I’m passionate about turning insights into engaging, international marketing efforts and helping brands grow online. I’m fluent in English and have working proficiency in Spanish, Chinese (Mandarin), and Japanese. I enjoy continuous learning, collaboration across cultures, and applying creative solutions to business challenges. In my spare time I love gaming, crocheting, reading, and staying active with Pilates.

Cláudia Santos

Hi, I’m Cláudia Santos, a marketing and digital communications professional based in Aveiro, Portugal. I specialize in brand development, social media management, content creation, and e-commerce, with hands-on experience using WordPress, Google Analytics, SEMrush, Mailchimp, and analytics-driven campaigns. I’m passionate about turning insights into engaging, international marketing efforts and helping brands grow online. I’m fluent in English and have working proficiency in Spanish, Chinese (Mandarin), and Japanese. I enjoy continuous learning, collaboration across cultures, and applying creative solutions to business challenges. In my spare time I love gaming, crocheting, reading, and staying active with Pilates.

Available to hire

Hi, I’m Cláudia Santos, a marketing and digital communications professional based in Aveiro, Portugal. I specialize in brand development, social media management, content creation, and e-commerce, with hands-on experience using WordPress, Google Analytics, SEMrush, Mailchimp, and analytics-driven campaigns. I’m passionate about turning insights into engaging, international marketing efforts and helping brands grow online.

I’m fluent in English and have working proficiency in Spanish, Chinese (Mandarin), and Japanese. I enjoy continuous learning, collaboration across cultures, and applying creative solutions to business challenges. In my spare time I love gaming, crocheting, reading, and staying active with Pilates.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent
Spanish; Castilian
Advanced
Chinese
Intermediate
Japanese
Beginner

Work Experience

Independent E-commerce Seller at Vinted
January 1, 2023 - Present
Delivered excellent communication and customer service by handling inquiries, resolving issues promptly, and maintaining positive buyer relationships. Created engaging product descriptions and visuals to attract and retain customers. Developed entrepreneurial, marketing, and sales skills while maintaining strong buyer ratings and repeat customers. Responsible for shipping and timing of parcels.
Independent E-commerce Seller at Vinted
January 1, 2023 - Present
Delivered excellent communication and customer service by handling inquiries, resolving issues promptly, and maintaining positive buyer relationships. Created engaging product descriptions and visuals using tools to attract and retain customers. Developed entrepreneurial, marketing, and sales skills while consistently maintaining strong buyer ratings and repeat customers. Responsible for shipping and timing of the parcels.

Education

Master’s Degree in Management (Marketing & International Business) at University of Aveiro
January 1, 2023 - January 1, 2025
Bachelor’s Degree in Languages and Business Communication at University of Aveiro
January 1, 2020 - January 1, 2023
Máster’s Degree in Management specializing in Marketing and International Business at University of Aveiro
January 1, 2023 - January 1, 2025
Bachelor’s Degree in Languages and Business Communication at University of Aveiro
January 1, 2020 - January 1, 2023

Qualifications

Cambridge English CAE
January 11, 2030 - September 19, 2025
Chinese Proficiency Test HSK3
January 11, 2030 - September 19, 2025
Certified First Aid and Basic Life Support training
January 11, 2030 - September 19, 2025
Cambridge English CAE
January 11, 2030 - September 19, 2025
Chinese Proficiency Test HSK3
January 11, 2030 - September 19, 2025
Certified First Aid and Basic Life Support training
January 11, 2030 - September 19, 2025

Industry Experience

Education, Software & Internet, Retail, Professional Services, Media & Entertainment
    paper Short video content - Pilates

    A series of short video content (reels for Instagram, for Tiktok or YouTube shorts) promoting a Pilates studio. Three short videos with different approaches, all trying to engange new potential clients.