Cláudia Santos

Available to hire

Hi, I’m Cláudia Santos, a marketing and digital communications professional based in Aveiro, Portugal.

About

Hi, I’m Cláudia Santos, a marketing and digital communications professional based in Aveiro, Portugal. I specialize in brand development, social media management, content creation, and e-commerce, with hands-on experience using WordPress, Google Analytics, SEMrush, Mailchimp, and analytics-driven campaigns. I’m passionate about turning insights into engaging, international marketing efforts and helping brands grow online.

I’m fluent in English and have working proficiency in Spanish, Chinese (Mandarin), and Japanese. I enjoy continuous learning, collaboration across cultures, and applying creative solutions to business challenges. In my spare time I love gaming, crocheting, reading, and staying active with Pilates.

  • Joined September 2025

Languages

  • EnglishFluent
  • Spanish; CastilianAdvanced
  • ChineseIntermediate
  • JapaneseBeginner

Industry experience

  • Education
  • Software & Internet
  • Retail
  • Professional Services
  • Media & Entertainment

Projects · 1

A series of short video content (reels for Instagram, for Tiktok or YouTube shorts) promoting a Pilates studio. Three short videos with different approaches, all trying to engange new potential clients.

  • Digital Marketer
  • Video Editor

Work experience

Independent E-commerce Seller · VintedJan 2023 – Present · 3 yrs 11 mos

Delivered excellent communication and customer service by handling inquiries, resolving issues promptly, and maintaining positive buyer relationships. Created engaging product descriptions and visuals using tools to attract and retain customers. Developed entrepreneurial, marketing, and sales skills while consistently maintaining strong buyer ratings and repeat customers. Responsible for shipping and timing of the parcels.

Independent E-commerce Seller · VintedJan 2023 – Present · 3 yrs 11 mos

Delivered excellent communication and customer service by handling inquiries, resolving issues promptly, and maintaining positive buyer relationships. Created engaging product descriptions and visuals to attract and retain customers. Developed entrepreneurial, marketing, and sales skills while maintaining strong buyer ratings and repeat customers. Responsible for shipping and timing of parcels.

Education

Master’s Degree in Management (Marketing & International Business) · University of Aveiro2023 – 2025
Bachelor’s Degree in Languages and Business Communication · University of Aveiro2020 – 2023
Máster’s Degree in Management specializing in Marketing and International Business · University of Aveiro2023 – 2025
Bachelor’s Degree in Languages and Business Communication · University of Aveiro2020 – 2023

Certifications and awards· 6

Cambridge English CAE2030 – 2025
Chinese Proficiency Test HSK32030 – 2025
Certified First Aid and Basic Life Support training2030 – 2025
Cambridge English CAE2030 – 2025

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