Strategy & Operations Analytics Intern at Deliveroo

Built a rider lifecycle analytics dashboard (Looker-integrated) tracking 20+ KPIs across onboarding, activity, and churn for 8k+ riders; analyzed supply-demand dynamics and surge multipliers across 21 delivery zones; led rider churn analytics using behavioural data and 1.2k+ survey responses; designed rider reactivation analytics model across 5k+ riders to improve budgeting and forecasting.

Digital Marketing Analytics Intern - Enterprise Partnerships & Solution Marketing at Byte Plus

Built 10+ Pardot dashboards for marketing funnel performance and conversions across 9 global regions; improved onboarding; supported brand visibility and partner marketing initiatives.

E-commerce Operations Intern - Refash Team at Carousell Group

Improved order picking efficiency by automating fulfilment workflow tracking using Excel-based analytics; reduced bottlenecks and improved delivery efficiency; conducted monthly onboarding and product listing reviews to identify recurring listing errors and implement process improvements.