Available to hire
I am Satish Kandikonda, a results-driven test engineer with 16+ years of experience delivering quality web, mobile, and desktop applications. I have collaborated with developers, analysts, and business stakeholders across the SDLC to implement robust testing methodologies and quality metrics. I thrive in Agile, Scrum, and Waterfall environments and enjoy translating complex requirements into practical test plans and automation strategies.
Beyond testing, I lead QA efforts in Salesforce CRM projects, API integrations via MuleSoft, and data validation across ETL processes. I am passionate about continuous improvement, risk analysis, and clear communication that helps teams ship reliable software and improve customer experiences.
Skills
Language
English
Fluent
Work Experience
Salesforce CRM QA Lead at Safelite
November 1, 2024 - PresentCollaborated with Product Owners to gather business needs and translate them into detailed technical requirements. Partnered with development teams to define and implement technical solutions aligned with business objectives. Designed and executed comprehensive test plans covering business, functional, and technical validations. Prepared and delivered UAT documentation with recommendations for enhancements. Actively participated in all phases of the Agile/Scrum project lifecycle. Developed test plans, strategies, and designs for each iteration. Created and managed test cases, scripts, and regression scenarios using ALM. Conducted functional black-box testing for all Sales objects. Executed automation regression test scripts.
Functional Tester, Lead at State of MN
October 1, 2024 - October 8, 2025Analyzed requirements and design documents to develop test cases. Created test cases based on functional documents and user stories. Designed test strategy and complex automated test plans; ensured requirements traceability. Performed manual and automated testing of apps upgraded to .NET and migration of databases in Staging/UAT environments. Validated migrated data processing in database tables; authored SQL queries for backend verification. Led ETL automation strategy and framework development; executed smoke and regression tests.
Senior QA Consultant at Allianz Life Incorporation
April 1, 2022 - October 8, 2025Led QA activities for SAP-based workflows (CD/PM/CM/RI/ICM) and insurance policy lifecycles. Conducted SIT and UAT for enhancements and upgrades. Collaborated with SAP consultants and developers to resolve defects, and validated data flows across PAS and Claims systems. Involved in MuleSoft API testing, API contract review, and test case design for APIs. Performed backend data validation with SQL and REST API testing using Postman.
Dynamics CRM QA at Hertz Corporation
February 1, 2020 - October 8, 2025Involved in integration testing across multiple CRM-driven systems. Validated Work flows, Sales Stages, and Dispatch Console configurations. Performed web service testing using Postman and SOAPUI, validated XML responses, and ensured data integrity across systems. Created data-related assertions and supported in testing Dynamics CRM configurations for in-store and mobile workflows.
Salesforce QA Analyst/ETL Tester at US Bank
August 1, 2019 - October 8, 2025Gathered business requirements and translated them into test plans. Led UAT efforts and delivered UAT documentation to stakeholders. Executed functional, regression, integration, and API testing. Validated data flow into databases and performed backend checks using SQL. Worked on wealth management payment services and contributed to data-driven testing approaches for API/ETL processes.
Dynamics CRM QA Analyst – Health Care at Protective Life Corporation
May 1, 2018 - October 8, 2025Developed test strategies and plans for Dynamics CRM–Healthcare integrations. Executed smoke and regression tests; validated ETL processing using SSIS and data loads to data warehouses. Participated in sprint planning, story reviews, and defect triage; contributed to risk analysis and release readiness.
Product Manager & QA at Shibi Info Lab
March 1, 2017 - October 8, 2025Managed QA and product requirements for the InsideView/SalesView ecosystem. Conducted agile ceremonies, prepared test strategies, and authored automation test suites. Validated Salesforce objects and integrations, and produced metrics for product stability, including defect trends and risk mitigation.
Manager - Test Engineering/ETL Test Lead at InsideView Inc
November 1, 2015 - October 8, 2025Led test engineering for ETL and integration testing. Created test plans, strategies, and designs; managed automation suites for multiple Scrum releases. Validated Salesforce-related objects and performed end-to-end testing of mashups and integrations.
Technical Consultant at Tech Mahindra Singapore Pte. Limited
December 1, 2006 - October 8, 2025Provided testing and consultancy services across global client projects; contributed to test planning, defect analysis, and integration testing within CRM/ERP ecosystems.
Associate Testing, INTL at Convergys Private Limited, Hyderabad
September 1, 2006 - October 8, 2025Involved in testing activities across international projects; collaborated with cross-functional teams to validate requirements and deliver quality releases.
Quality Engineer at DigitalThink Private Limited, Hyderabad
March 1, 2005 - October 8, 2025Performed software quality assurance activities; contributed to test case design and execution for web-based applications.
Quality Engineer at Sagarsoft Limited, Hyderabad
May 1, 2003 - October 8, 2025Implemented test plans and executed manual tests; supported project quality initiatives.
Functional Tester, Lead at State of MN
April 1, 2022 - October 1, 2024Analyzed business requirements and SRS, developed and implemented test cases based on functional specifications, and designed test strategies for multiple upgrade projects. Performed manual and automation testing across .NET-staged apps, validated migrated data in databases, and ensured ETL data integrity through SQL checks.
Senior QA Consultant at Allianz Life Incorporation
June 1, 2020 - April 1, 2022Led QA for Scrum cycles, tested SAP-based Insurance workflows (CD/PM/CM/RI/ICM), and validated Policy administration and claims lifecycle integrations. Coordinated with SAP consultants and developers to resolve defects, conducted SIT/UAT for SAP enhancements, and designed test cases for MuleSoft API integrations.
Dynamics CRM QA at Hertz Corporation
September 1, 2019 - February 1, 2020Involved in end-to-end integration testing across Dynamics CRM components, validated web services via Postman/SOAPUI, tested Sales Stages, Dispatch Console, and mobile workflow features, and managed data-driven validation using response XML assertions.
Salesforce QA Analyst/FinTech Domain (Relio)/ETL Tester at US Bank
July 1, 2018 - August 1, 2019Gleaned business requirements and refined OmniScripts and integration procedures. Led QA for onboarding, AML/KYC workflows, validated REST APIs via Postman, performed data migration testing, and validated core banking integrations via MuleSoft. Delivered UAT documentation and supported agile iterations.
Dynamics CRM QA Analyst – Health Care at Protective Life Corporation
October 1, 2017 - May 1, 2018Designed and executed test strategies for healthcare CRM integrations, performed ETL validation with SSIS, conducted smoke and regression testing, and reviewed software documentation for accuracy and risk mitigation. Participated in sprint planning and backlog grooming to ensure alignment with requirements.
Product Manager & QA at Shibi Info Lab
November 1, 2016 - March 1, 2017Managed QA and product activities for Agile releases, authored test plans and scripts for the standalone SalesView application, and coordinated with POs and developers for requirement clarity and release readiness.
Manager - Test Engineering/ETL Test Lead at InsideView Inc
March 1, 2007 - November 1, 2015Led QA/ETL testing for InsideView products, prepared test strategies and regression suites, and performed end-to-end testing across Salesforce integrations and data mashups. Acted as the sole Quality Engineer for multiple Scrum releases and generated metrics to evaluate stability.
Associate Testing, INTL at Convergys Private Limited
March 1, 2006 - September 1, 2006Engaged in software testing across multiple modules, collaborated with business and tech teams to understand requirements, and supported end-to-end test execution and defect tracking.
Quality Engineer at DigitalThink Private Limited
May 1, 2003 - March 1, 2005Contributed to QA activities for distributed applications, authored test cases, and participated in sprint planning and regression testing.
Software Tester at Sagarsoft Limited
April 1, 2001 - May 1, 2003Performed software testing tasks, contributed to test case design, and supported a range of QA activities in project cycles.
Education
Qualifications
Master of Computer Application
January 11, 2030 - October 8, 2025ISTQB Certification
January 11, 2030 - October 8, 2025Salesforce Certified Administrator
January 11, 2030 - October 8, 2025Professional Scrum Master I
January 11, 2030 - October 8, 2025Master of Computer Application
January 11, 2030 - December 8, 2025ISTQB Certified Tester
January 11, 2030 - December 8, 2025Salesforce Certified Administrator
January 11, 2030 - December 8, 2025Professional Scrum Master I (PSM I)
January 11, 2030 - December 8, 2025Industry Experience
Software & Internet, Healthcare, Financial Services, Professional Services, Education
Skills
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