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I am a technology consulting professional with 12+ years of experience delivering enterprise digital commerce and integration programs across ERP, CRM, and connected systems. I have led cross-functional delivery teams of 15+ and coordinated with 6+ external vendors across Asia, Europe, the Middle East, and North America. My strengths include end-to-end integration delivery, solution design collaboration, and pre-sales estimation. I excel at translating stakeholder requirements into clear integration specifications and acceptance criteria, validating designs with SQL, API payload analysis, and UAT to ensure robust, scalable platforms.…I am a technology consulting professional with 12+ years of experience delivering enterprise digital commerce and integration programs across ERP, CRM, and connected systems. I have led cross-functional delivery teams of 15+ and coordinated with 6+ external vendors across Asia, Europe, the Middle East, and North America. My strengths include end-to-end integration delivery, solution design collaboration, and pre-sales estimation. I excel at translating stakeholder requirements into clear integration specifications and acceptance criteria, validating designs with SQL, API payload analysis, and UAT to ensure robust, scalable platforms.

Sayan Basak

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I am a technology consulting professional with 12+ years of experience delivering enterprise digital commerce and integration programs across ERP, CRM, and connected systems. I have led cross-functional delivery teams of 15+ and coordinated with 6+ external vendors across Asia, Europe, the Middle East, and North America. My strengths include end-to-end integration delivery, solution design collaboration, and pre-sales estimation. I excel at translating stakeholder requirements into clear integration specifications and acceptance criteria, validating designs with SQL, API payload analysis, and UAT to ensure robust, scalable platforms.…I am a technology consulting professional with 12+ years of experience delivering enterprise digital commerce and integration programs across ERP, CRM, and connected systems. I have led cross-functional delivery teams of 15+ and coordinated with 6+ external vendors across Asia, Europe, the Middle East, and North America. My strengths include end-to-end integration delivery, solution design collaboration, and pre-sales estimation. I excel at translating stakeholder requirements into clear integration specifications and acceptance criteria, validating designs with SQL, API payload analysis, and UAT to ensure robust, scalable platforms.

Available to hire

I am a technology consulting professional with 12+ years of experience delivering enterprise digital commerce and integration programs across ERP, CRM, and connected systems. I have led cross-functional delivery teams of 15+ and coordinated with 6+ external vendors across Asia, Europe, the Middle East, and North America.

My strengths include end-to-end integration delivery, solution design collaboration, and pre-sales estimation. I excel at translating stakeholder requirements into clear integration specifications and acceptance criteria, validating designs with SQL, API payload analysis, and UAT to ensure robust, scalable platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Manager – Technology Consulting at PwC India

October 1, 2023 - November 1, 2025

Led delivery governance across two enterprise platform go-lives, driving milestone tracking, risk escalation, vendor coordination, and stakeholder alignment across 6+ external vendors and cross-functional teams of 15+, ensuring both programmes reached go-live without scope deferral. Provided technical complexity assessments and effort estimates for integration workstreams, contributing to client proposals and change request evaluations; represented the integration workstream in client-facing scope, feasibility, and delivery timeline discussions, providing technical guidance on platform capabilities, constraints, and implementation considerations. Directed a 1.5-year digital commerce enhancement programme for a D2C motorcycle apparel brand, coordinating integration delivery across seven systems — CDP onboarding, payment gateway migration, logistics, SAP, and middleware — while maintaining sprint-level scope control across concurrent workstreams without integration rollback at go-liv

Senior Associate – Technology Consulting at PwC India

October 1, 2021 - October 1, 2023

Conducted a technical audit of an enterprise e-commerce platform for a Bangladesh-based client — identifying architectural gaps and integration deficiencies across the existing system landscape, and presenting solution recommendations directly to client stakeholders. Contributed to integration analysis and solution design for an EU automotive tyre commerce programme released across 12 countries — defining feature delivery approaches, integration specifications, and cross-team dependencies across concurrent workstreams with distributed teams in Poland, Ukraine, and Belgium. Participated in integration design workshops with solution architects and development leads, providing technical input on API interaction flows, middleware responsibilities, and system boundaries across multi-system environments. Delivered official training to 10+ junior developers on Adobe Commerce development standards, integration best practices, and release delivery workflows across enterprise commerce projec

Senior Software Engineer at Clean Harbors – Environmental Services (India Office)

February 1, 2020 - September 1, 2021

Contributed to requirements gathering, technical feasibility analysis, solution design, and development for a multi-category B2B commerce platform serving commercial and industrial customers across the US and Canada, engaging directly with VP-level business stakeholders during requirement walkthroughs and feature demonstrations. Led integration delivery across 3 systems — Salesforce chatbot, ERP, and CRM — identifying integration constraints early and preventing downstream defects across complex B2B commerce workflows, contributing to the platform reaching $1M+ in online sales within the programme lifecycle. Defined technical acceptance criteria, supported user story refinement, UAT validation, and sprint delivery activities, bridging business requirements and engineering execution across iterative feature releases within cross-functional Agile teams of 6+. Developed and supported integration solutions across B2B commerce workflows, performing API payload analysis, Postman-based va

Software Engineer at Somnetics - Technology Solutions

November 1, 2018 - February 1, 2020

Supported enterprise e-commerce platform implementations across 3 existing client projects, involving ERP integration, data mapping, business workflow alignment, and cross-platform coordination activities. Contributed to requirement discussions, system workflow analysis, sprint planning, and release support activities within Agile delivery teams, building foundational experience in commerce platform delivery and integration analysis. Performed integration analysis, Jira story refinement, process documentation, and QA/UAT support across multiple client projects within Agile delivery environments.

eCommerce & Adobe Commerce Development at Independent / Various Clients (India)

July 1, 2012 - November 1, 2018

Delivered custom Magento/Adobe Commerce solutions across multiple concurrent client projects, owning feature development, workflow customization, and production support across diverse industry environments. Engaged directly with business stakeholders and technical contacts across client organizations, supporting requirement clarification, implementation discussions, and issue resolution while serving as a primary delivery contact for assigned project workstreams.