I am a Quality Engineering and Test Automation consultant with over 15 years of experience helping organizations improve software quality, accelerate delivery, and modernize their QA capabilities. I specialize in transforming traditional testing functions into scalable, automation-first Quality Engineering practices aligned with Agile and DevOps. I have led large-scale QA transformations for global enterprises across industries including financial services, healthcare, insurance, retail, and eCommerce. My work focuses on designing and implementing robust automation frameworks, improving test coverage, and optimizing delivery pipelines to reduce release cycles and enhance product reliability. With deep expertise in web, API, and mobile testing, I am proficient in modern automation tools and frameworks such as Selenium, Playwright, Cypress, TOSCA, and Rest Assured. I also bring strong experience in performance testing, CI/CD integration, and cloud-based platforms including Salesforce and Pega. In my consulting engagements, I partner closely with business and technology stakeholders to define QA strategy, establish governance models, and build high-performing teams across onshore and offshore environments. I am known for delivering measurable outcomes—improving efficiency, reducing defects, and driving cost optimization. I am also actively working with emerging technologies, including Generative AI, to enhance testing processes and enable smarter, faster quality assurance.

Sayon Das

I am a Quality Engineering and Test Automation consultant with over 15 years of experience helping organizations improve software quality, accelerate delivery, and modernize their QA capabilities. I specialize in transforming traditional testing functions into scalable, automation-first Quality Engineering practices aligned with Agile and DevOps. I have led large-scale QA transformations for global enterprises across industries including financial services, healthcare, insurance, retail, and eCommerce. My work focuses on designing and implementing robust automation frameworks, improving test coverage, and optimizing delivery pipelines to reduce release cycles and enhance product reliability. With deep expertise in web, API, and mobile testing, I am proficient in modern automation tools and frameworks such as Selenium, Playwright, Cypress, TOSCA, and Rest Assured. I also bring strong experience in performance testing, CI/CD integration, and cloud-based platforms including Salesforce and Pega. In my consulting engagements, I partner closely with business and technology stakeholders to define QA strategy, establish governance models, and build high-performing teams across onshore and offshore environments. I am known for delivering measurable outcomes—improving efficiency, reducing defects, and driving cost optimization. I am also actively working with emerging technologies, including Generative AI, to enhance testing processes and enable smarter, faster quality assurance.

Available to hire

I am a Quality Engineering and Test Automation consultant with over 15 years of experience helping organizations improve software quality, accelerate delivery, and modernize their QA capabilities. I specialize in transforming traditional testing functions into scalable, automation-first Quality Engineering practices aligned with Agile and DevOps.

I have led large-scale QA transformations for global enterprises across industries including financial services, healthcare, insurance, retail, and eCommerce. My work focuses on designing and implementing robust automation frameworks, improving test coverage, and optimizing delivery pipelines to reduce release cycles and enhance product reliability.

With deep expertise in web, API, and mobile testing, I am proficient in modern automation tools and frameworks such as Selenium, Playwright, Cypress, TOSCA, and Rest Assured. I also bring strong experience in performance testing, CI/CD integration, and cloud-based platforms including Salesforce and Pega.

In my consulting engagements, I partner closely with business and technology stakeholders to define QA strategy, establish governance models, and build high-performing teams across onshore and offshore environments. I am known for delivering measurable outcomes—improving efficiency, reducing defects, and driving cost optimization.

I am also actively working with emerging technologies, including Generative AI, to enhance testing processes and enable smarter, faster quality assurance.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Advanced

Work Experience

Assistant Director at Moody's Analytics
November 27, 2023 - Present
Led QA strategy and end-to-end QA delivery for Moody's Analytics Salesforce initiatives. Defined testing standards, resource onboarding, ROI distribution, and introduced QA KPIs to continually improve quality. Built a scalable automation framework, mentored automation resources, and planned automation roadmaps. Led automation across Salesforce workflows (Sales, Service, and Financial Service Cloud) including PSA and ERP integrations; integrated automation with GitHub Actions (CI/CD) and Docker/VDI environments. Drove GenAI enhancements to accelerate testing and delivery. Managed matrix teams across onshore/offshore with a budget around $1-2M.
Technical Lead at HCL Technologies
April 29, 2022 - November 24, 2023
Technical Lead for HP client project implementing a platform integrating hardware and cloud solutions with Google Cloud, Microsoft, and T-Mobile. Led QA planning, requirement analysis, and a 5-member QA team. Built automation framework from scratch for API and web testing using Java, Cucumber, Rest Assured, and Selenium; created reusable utilities; trained team; designed performance tests; integrated Canary pipelines; managed distributed execution via DEX; validated Swagger/API; coordinated repository management.
Salesforce Automation Test Architect at Humana (CTS)
May 20, 2019 - April 24, 2022
Led automation testing architecture for Salesforce CRM initiatives at Humana, defining automation strategy for CRM and service cloud workflows, Provar/TOSCA proof of concepts, and regression automation. Oversaw a multi-LOB automation effort, resource planning, and KPI reporting; implemented CI/CD integration and mentored automation teams to achieve faster delivery with high quality.
Salesforce Automation Test Lead at Voya Financial (CTS)
January 11, 2016 - May 17, 2019
Led Salesforce automation testing for CRM programs, defined automation scope across LOBs, developed automation scripts using Provar and TOSCA, built regression beds, and established distributed automation pipelines. Managed an offshore team and performed API, database, and UI validation; security and data integrity checks; performed data migrations.
Pega Developer and Tester at AXA (CTS)
September 10, 2014 - October 31, 2016
Developed and enhanced Pega-based modules (Motor, Travel, Personal Accident, Home) and performed automated testing using PEGA Spritz and other tools. Built automation scripts, infrastructure changes, and conducted mobility testing across Android/iOS; collaborated with client teams to ensure testing coverage.
Automation Test Lead at Wyndham (CTS)
December 9, 2014 - June 5, 2015
Led automation testing for hotel/Resorts portal projects (Front Desk, Site Core, Hoseasons redesign). Built Selenium-based automation scripts, integrated with DevOps pipeline, and implemented XML validation tooling; mentored junior testers and ensured regression coverage.
Automation Tester at Wolters Kluwer (TCS)
March 3, 2014 - September 9, 2014
Participated in automation testing for e-portal for judiciary; developed automation framework in Java with Selenium/WebDriver and Rest Assured; created automation scripts; contributed to test plans and defect reviews; supported CI/CD integration and performance validations.
Automation Tester at AVIVA (TCS)
June 5, 2013 - February 28, 2014
Automated testing for motor, household, and related insurance domains; developed/maintained automation scripts using UFT, SQL; performed API testing; collaborated with offshore/onshore teams; contributed to testing strategy and status reporting.
Functional and Automation Tester at Bank of America (TCS)
May 7, 2011 - May 3, 2013
Executed functional and automation tests across banking modules; mapped test data to test cases, prepared TRMs, and conducted QA activities including smoke, regression, and data validation; developed automation scripts using QTP; maintained defect tracking and reporting.

Education

Bachelor's Degree at Calcutta Institute of Technology
January 11, 2030 - January 1, 2010

Qualifications

TOSCA Automation Specialist Level 1
January 11, 2030 - April 27, 2026
TOSCA Automation Specialist Level 2
January 11, 2030 - April 27, 2026
TOSCA Test Design Specialist Level 1
January 11, 2030 - April 27, 2026
TOSCA Test Design Specialist Level 2
January 11, 2030 - April 27, 2026
TOSCA Automation Engineer Level 1
January 11, 2030 - April 27, 2026
TOSCA Automation Specialist for API
January 11, 2030 - April 27, 2026
ACCELQ ACCELQ Certified Automation Engineer
January 11, 2030 - April 27, 2026
Salesforce Salesforce Certified Administrator
January 11, 2030 - April 27, 2026
ISTQB ISTQB
January 11, 2030 - April 27, 2026
Salesforce Salesforce Certified AI Associate
January 11, 2030 - April 27, 2026
Salesforce Salesforce Certified AI Specialist
January 11, 2030 - April 27, 2026

Industry Experience

Healthcare, Financial Services, Software & Internet, Retail, Travel & Hospitality