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I am a results-driven quality and testing manager with a track record of improving operational efficiency and delivering high-quality software. I excel at building QA and testing teams from the ground up, implementing robust processes, and leading UAT, functional, and regression testing across complex SDLC environments. I’m comfortable coordinating with business owners, sponsors, and developers to ensure products meet business objectives and regulatory requirements. I’ve led Center of Excellence initiatives, managed budgets and resources, and guided teams through agile and waterfall projects. I leverage tools like Azure DevOps, ServiceNow, SAP, and SAP HANA to plan, track, and execute testing efforts, while mentoring staff to grow as subject-matter experts and champions of quality.…I am a results-driven quality and testing manager with a track record of improving operational efficiency and delivering high-quality software. I excel at building QA and testing teams from the ground up, implementing robust processes, and leading UAT, functional, and regression testing across complex SDLC environments. I’m comfortable coordinating with business owners, sponsors, and developers to ensure products meet business objectives and regulatory requirements. I’ve led Center of Excellence initiatives, managed budgets and resources, and guided teams through agile and waterfall projects. I leverage tools like Azure DevOps, ServiceNow, SAP, and SAP HANA to plan, track, and execute testing efforts, while mentoring staff to grow as subject-matter experts and champions of quality.

Scott Isaacson

QA Engineer, Project Manager, Production Manager, +2

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I am a results-driven quality and testing manager with a track record of improving operational efficiency and delivering high-quality software. I excel at building QA and testing teams from the ground up, implementing robust processes, and leading UAT, functional, and regression testing across complex SDLC environments. I’m comfortable coordinating with business owners, sponsors, and developers to ensure products meet business objectives and regulatory requirements. I’ve led Center of Excellence initiatives, managed budgets and resources, and guided teams through agile and waterfall projects. I leverage tools like Azure DevOps, ServiceNow, SAP, and SAP HANA to plan, track, and execute testing efforts, while mentoring staff to grow as subject-matter experts and champions of quality.…I am a results-driven quality and testing manager with a track record of improving operational efficiency and delivering high-quality software. I excel at building QA and testing teams from the ground up, implementing robust processes, and leading UAT, functional, and regression testing across complex SDLC environments. I’m comfortable coordinating with business owners, sponsors, and developers to ensure products meet business objectives and regulatory requirements. I’ve led Center of Excellence initiatives, managed budgets and resources, and guided teams through agile and waterfall projects. I leverage tools like Azure DevOps, ServiceNow, SAP, and SAP HANA to plan, track, and execute testing efforts, while mentoring staff to grow as subject-matter experts and champions of quality.

Available to hire

I am a results-driven quality and testing manager with a track record of improving operational efficiency and delivering high-quality software. I excel at building QA and testing teams from the ground up, implementing robust processes, and leading UAT, functional, and regression testing across complex SDLC environments. I’m comfortable coordinating with business owners, sponsors, and developers to ensure products meet business objectives and regulatory requirements.

I’ve led Center of Excellence initiatives, managed budgets and resources, and guided teams through agile and waterfall projects. I leverage tools like Azure DevOps, ServiceNow, SAP, and SAP HANA to plan, track, and execute testing efforts, while mentoring staff to grow as subject-matter experts and champions of quality.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Testing Manager at DivIHN Integration Inc.

March 1, 2025 - June 1, 2025

Led major project for testing efforts with third party companies. Created test suites, test plans, test strategy, test cases, and status reports to resolutions. Used ServiceNow for project activity and test case repository. Participated in project meetings with upper management, business owners, project sponsors, and project managers on action items and project processes and timelines. Worked with Azure DevOps, SAP, S4HANA, H4S4, Payroll and service packs.

Senior Associate Testing at SANTANDER CONSUMER USA

February 1, 2019 - March 1, 2024

Led BOW/major projects across Originations and Servicing in .NET framework. Managed project teams of 2-15 testers. Developed and maintained test suites, test plans, test strategy, test cases, status reports, risks, issues and defects; facilitated scrum ceremonies and prioritizations to resolutions. Coordinated cross-functional meetings with management, owners, sponsors, and developers. Oversaw UAT, regression testing, end-to-end testing, and release management; leveraged Azure DevOps for planning and execution; performed automated and manual testing; trained staff as SME and tested regulatory/compliance initiatives.

Quality Assurance (QA) Manager at TGRIP

February 1, 2018 - February 1, 2019

Directed QA activities for new product development; defined testing methodologies and contributed to the Testing Center of Excellence. Budgeted project estimates, changes, forecasts, milestones, resource schedules, and planning. Maintained test suites, test cases, status reports, risks, issues, and defects; implemented API, unit, integration, system, and acceptance testing; led requirement gathering and risk control policies; partnered with customers on testing frameworks.

Quality Assurance (QA) Manager at TGRIP

September 1, 2015 - November 1, 2016

Led QA efforts for internal POS system development; trained staff; coordinated with customers to define testing methodologies within the TCOE; managed budgets, forecasts, milestones, and resource schedules; executed API, UI, and end-to-end testing; implemented SDLC/ALM processes and facilitated lessons learned.

Quality Assurance (QA) Manager at TOYOTA (TFS)

June 1, 2017 - January 1, 2018

Led QA testing teams with internal and external vendors; prepared and managed time estimates and SOWs; budgeted QA resources for projects; implemented CoE methodologies; coordinated risk-based testing scope for Waterfall and Agile projects; collaborated with performance and automation teams for planning; used ServiceNow for work orders and reporting.

Project Test Manager at BANK OF AMERICA

December 1, 2016 - April 1, 2017

Led and coordinated QA testing within project work streams including default and servicing. Established testing standards, facilitated weekly/bi-weekly progress reports, collaborated with delivery teams on workflow and timelines. Managed data transfer projects involving extraction, replication, and reliability; contributed to AFS/Commercial and regulatory platform initiatives; provided testing hours aligned with budgeting.

Assistant Vice President Quality Assurance (QA) Manager at NATIONSTAR MORTGAGE

July 1, 2013 - July 1, 2015

Managed a QA team of approximately 45; recruited and trained staff; led all phases of testing within IT and helped define QA strategy and methodologies for Agile/Waterfall projects. Coordinated with multiple business units (Origination, Default, Servicing, Reverse Mortgage) and managed onshore/offshore resources. Produced documentation templates, reported status, and ensured quality alignment with requirements and regulatory needs; performed cross-functional testing with MSP projects and third-party vendors.