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I am a passionate Learning & Development professional with a proven track record in designing and delivering end-to-end learning programs across diverse business functions. I excel at analyzing needs, creating engaging content, and partnering with SMEs, vendors, and HR to align training with business goals. I enjoy translating business strategy into practical development plans and collaborating with leadership to drive performance and engagement. I thrive in dynamic environments, love adopting innovative instructional methods, and value diversity and inclusion in learning journeys. I am energized by partnerships with business to drive organizational goals and I enjoy leveraging a mix of in-person and digital learning solutions to enhance employee growth.…I am a passionate Learning & Development professional with a proven track record in designing and delivering end-to-end learning programs across diverse business functions. I excel at analyzing needs, creating engaging content, and partnering with SMEs, vendors, and HR to align training with business goals. I enjoy translating business strategy into practical development plans and collaborating with leadership to drive performance and engagement. I thrive in dynamic environments, love adopting innovative instructional methods, and value diversity and inclusion in learning journeys. I am energized by partnerships with business to drive organizational goals and I enjoy leveraging a mix of in-person and digital learning solutions to enhance employee growth.

Swati Cowshish

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I am a passionate Learning & Development professional with a proven track record in designing and delivering end-to-end learning programs across diverse business functions. I excel at analyzing needs, creating engaging content, and partnering with SMEs, vendors, and HR to align training with business goals. I enjoy translating business strategy into practical development plans and collaborating with leadership to drive performance and engagement. I thrive in dynamic environments, love adopting innovative instructional methods, and value diversity and inclusion in learning journeys. I am energized by partnerships with business to drive organizational goals and I enjoy leveraging a mix of in-person and digital learning solutions to enhance employee growth.…I am a passionate Learning & Development professional with a proven track record in designing and delivering end-to-end learning programs across diverse business functions. I excel at analyzing needs, creating engaging content, and partnering with SMEs, vendors, and HR to align training with business goals. I enjoy translating business strategy into practical development plans and collaborating with leadership to drive performance and engagement. I thrive in dynamic environments, love adopting innovative instructional methods, and value diversity and inclusion in learning journeys. I am energized by partnerships with business to drive organizational goals and I enjoy leveraging a mix of in-person and digital learning solutions to enhance employee growth.

Available to hire

I am a passionate Learning & Development professional with a proven track record in designing and delivering end-to-end learning programs across diverse business functions. I excel at analyzing needs, creating engaging content, and partnering with SMEs, vendors, and HR to align training with business goals. I enjoy translating business strategy into practical development plans and collaborating with leadership to drive performance and engagement.

I thrive in dynamic environments, love adopting innovative instructional methods, and value diversity and inclusion in learning journeys. I am energized by partnerships with business to drive organizational goals and I enjoy leveraging a mix of in-person and digital learning solutions to enhance employee growth.

Language

English

Fluent

Spanish; Castilian

Beginner

Work Experience

Learning Program Consultant at Magic EdTech

January 1, 2025 - November 6, 2025

Currently engaged in a digitization project for English textbooks for non-English speaking children, teens, and adults; interpreted and conducted functional testing on content templates to ensure accurate digital transformation; published learning MIS and reported on KPIs.

Capability Building Lead at Mahindra Last Mile Mobility

January 1, 2024 - January 1, 2024

Led learning and development activities for the Mumbai-based team; organized training for sales and corporate functions; worked with HR and business heads to align responsibilities to annual targets and improve efficiency by 20%.

Senior Channel Manager at HDFC Bank

January 1, 2022 - January 1, 2022

Led remote learning and development initiatives for the Payment Business - B2B Corporate and Institutional Sales; organized product trainings; partnered with HR and business heads to align targets and improve team efficiency by ~20%.

Learning Consultant at Sharda HRD

January 1, 2020 - January 1, 2020

Facilitated training sessions for corporates in India; delivered cultural sensitization and soft skills training for clients such as Convergys, Infinite Computers and FIS.

Deputy Manager - Training at Atos Syntele Ltd

January 1, 2013 - January 1, 2013

Designed, developed and conducted training activities for the largest client (American Express); performed needs analysis and collaborated with HR and business heads to drive learning outcomes.

Customer Care Executive at GE Capital

January 1, 2006 - January 1, 2006

Supported customer service teams as SME on system migration projects; managed customer programs; created dashboards in MS Excel using pivot tables, VLOOKUP, charts and formulas to analyze data.

Education

Bachelor of Arts (History Honors) at Lady Shri Ram College, Delhi University

January 1, 2019 - January 1, 2020