Available to hire
Hi, I’m Sukhjit Sekhon. I’m a customer-service focused professional based in Mississauga, Ontario, with a versatile background in brand promotion, events, childcare, and community support. I value empathetic communication, problem-solving, and creating positive experiences for clients and teams.
I thrive in collaborative environments, juggling multiple tasks with ease and staying calm under pressure. From brand ambassador work to event planning and hands-on care, my experience combines practical service with ongoing training in social services and marketing to support colleagues and clients alike.
Skills
Experience Level
Expert
Expert
Work Experience
Brand Ambassador at Mosaic Marketing
December 1, 2017 - December 1, 2023Represented the brand at events, in-store, and online, delivering personalized experiences to build brand awareness and loyalty. Engaged 500+ customers weekly, contributing to a 20% local sales boost. Demonstrated products to generate qualified leads, increasing conversions by 15% and enhancing customer satisfaction by 30%.
Event Coordinator at Embrey Events / LCBO
April 1, 2022 - June 1, 2023Supported planning and execution of corporate and community events, coordinating logistics with vendors and internal teams to ensure seamless guest experiences. Managed logistics for 30+ events annually, achieving a 95% client satisfaction rate and reducing setup time by 20%. Assisted with event marketing, helping to increase attendance by 25% year over year.
Day Care Assistant at Sentient HR Services
September 1, 2005 - June 1, 2023Supported daily care, safety, and development of young children through engaging activities and attentive supervision. Created nurturing, educational environments, promoting growth and well-being. Maintained safe, clean environments and routines that improved cooperation and reduced behavioral issues.
Customer Service Representative at LCBO
November 1, 2015 - November 1, 2017Resolved customer inquiries across multiple channels with prompt, accurate, and friendly support. Achieved a 95% satisfaction rating, reduced average handling time by 20%, and upsold products to contribute to revenue growth.
Support Worker at Community Living Toronto
September 1, 2012 - July 1, 2015Provided personalized care and assistance to individuals with diverse needs, promoting independence and dignity. Implemented routines that reduced behavioral incidents by 40% and improved client engagement with care plans.
Education
Social Service Worker at Sheridan College - Oakville, ON
November 1, 2011 - January 1, 2014Social Service Worker (No Degree) at Sheridan College Institute of Technology & Advanced Learning - Oakville, ON
January 11, 2030 - March 7, 2026Product Knowledge and Customer Service at LCBO
January 1, 2015 - March 7, 2026French Language Course at LCBO
January 1, 2017 - March 7, 2026College-level Coursework: Advertising and Marketing at Humber College
January 1, 2020 - March 7, 2026Leadership Management at Georgian College - Durham, ON
January 11, 2030 - March 7, 2026Suicide Prevention and Intervention for Transition Age and Youth on College Campuses at Georgian College - Durham, ON
February 1, 2025 - March 7, 2026Qualifications
First Aid and CPR Certified
January 1, 2021 - March 7, 2026First Aid and CPR Certified
January 1, 2021 - March 7, 2026French Language Course
January 1, 2017 - March 7, 2026Product Knowledge and Customer Service
January 1, 2015 - March 7, 2026Suicide Prevention and Intervention for Transition Age and Youth on College Campuses
February 1, 2025 - March 7, 2026Leadership Management
January 11, 2030 - March 7, 2026Industry Experience
Education, Healthcare, Retail, Professional Services, Media & Entertainment, Non-Profit Organization
Skills
Experience Level
Expert
Expert
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