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I am an experienced sales and operations professional with nearly two years of management experience. I pride myself on my strong communication and organizational skills that allow me to adapt quickly and maintain high productivity in dynamic work environments. My journey has equipped me with the tools to support team development and ensure efficient workflow. I enjoy working both independently and as part of a team, contributing to the overall success of operational goals. In my free time, I am constantly learning and improving my skills in software and customer relations, aiming to enhance my effectiveness in sales and management roles.…I am an experienced sales and operations professional with nearly two years of management experience. I pride myself on my strong communication and organizational skills that allow me to adapt quickly and maintain high productivity in dynamic work environments. My journey has equipped me with the tools to support team development and ensure efficient workflow. I enjoy working both independently and as part of a team, contributing to the overall success of operational goals. In my free time, I am constantly learning and improving my skills in software and customer relations, aiming to enhance my effectiveness in sales and management roles.

Serena-Morena Popescu

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I am an experienced sales and operations professional with nearly two years of management experience. I pride myself on my strong communication and organizational skills that allow me to adapt quickly and maintain high productivity in dynamic work environments. My journey has equipped me with the tools to support team development and ensure efficient workflow. I enjoy working both independently and as part of a team, contributing to the overall success of operational goals. In my free time, I am constantly learning and improving my skills in software and customer relations, aiming to enhance my effectiveness in sales and management roles.…I am an experienced sales and operations professional with nearly two years of management experience. I pride myself on my strong communication and organizational skills that allow me to adapt quickly and maintain high productivity in dynamic work environments. My journey has equipped me with the tools to support team development and ensure efficient workflow. I enjoy working both independently and as part of a team, contributing to the overall success of operational goals. In my free time, I am constantly learning and improving my skills in software and customer relations, aiming to enhance my effectiveness in sales and management roles.

Available to hire

I am an experienced sales and operations professional with nearly two years of management experience. I pride myself on my strong communication and organizational skills that allow me to adapt quickly and maintain high productivity in dynamic work environments. My journey has equipped me with the tools to support team development and ensure efficient workflow.

I enjoy working both independently and as part of a team, contributing to the overall success of operational goals. In my free time, I am constantly learning and improving my skills in software and customer relations, aiming to enhance my effectiveness in sales and management roles.

Skills

Microsoft Office

CRM

SaaS

Experience Level

Microsoft Office

Expert

CRM

Expert

SaaS

Expert

Language

Romanian, Moldavian, Moldovan

Fluent

English

Advanced

French

Advanced

Work Experience

Sales Manager at Telus International

April 1, 2024 - Present

Managed a team of call agents, providing individual training, coaching, and daily operational support. Responsible for preparing payroll slips and evaluating candidates during recruitment.

Sales Agent at Telus International

November 13, 2023 - April 1, 2024

Handled inbound customer calls and assisted clients with resolving their issues. Promoted and sold products such as mobile phone subscriptions and internet packages.

Sales Agent at AFI Solutions/VEO

March 6, 2023 - November 13, 2023

Identified and negotiated with suppliers for stock clearance and liquidation opportunities. Managed communication with suppliers regarding offers, product availability, and commercial proposals. Coordinated the acquisition process for products sold through a retail store in France.

Sales Consultant at Smart Trade Center

September 1, 2022 - December 29, 2022

Contacted clients by phone and invited them to attend presentations of medical products, such as lymphatic drainage devices and oxygen therapy equipment. After the presentations, prepared and presented sales offers for the products.