Enterprise Digital Transformation & Business Process Automation Suite

Led the end-to-end delivery of a portfolio of enterprise applications, including customer onboarding, order management, last-mile delivery tracking, field operations, claims processing, employee self-service, and telecom service management platforms. Responsible for project management across requirements gathering, solution design, development oversight, stakeholder coordination, testing, deployment, and implementation, ensuring successful delivery of scalable and business-aligned digital solutions.
Projects:

• Burque Raftar App: Ordering and customer digital onboarding platform.
• Delivery App: Last-mile delivery tracking and fulfillment management application.
• Supervisory App: Field application for market credit verification, audit, and ground surveys.
• Claim Management Portal: Centralized digital portal for enterprise claim processing and tracking.
• BurqYou App: Employee HR self-service portal for administrative and operational requests.
• Telecom SD Portal: Specialized service desk portal for telecom operations and support tracking.