Digital marketing and communications professional with 2 years of experience building and scaling content strategies across social and digital platforms. Skilled in audience segmentation, storytelling-driven content, and data-informed optimization to improve engagement, brand visibility, and conversion performance. Experienced in end-to-end communication campaigns, CRM and email marketing, and production/distribution of content assets (including interviews and positioning). Strong communicator and collaborator across cross-functional teams, turning performance metrics into actionable insights.

Shadia López Borrero

Digital marketing and communications professional with 2 years of experience building and scaling content strategies across social and digital platforms. Skilled in audience segmentation, storytelling-driven content, and data-informed optimization to improve engagement, brand visibility, and conversion performance. Experienced in end-to-end communication campaigns, CRM and email marketing, and production/distribution of content assets (including interviews and positioning). Strong communicator and collaborator across cross-functional teams, turning performance metrics into actionable insights.

Available to hire

Digital marketing and communications professional with 2 years of experience building and scaling content strategies across social and digital platforms. Skilled in audience segmentation, storytelling-driven content, and data-informed optimization to improve engagement, brand visibility, and conversion performance.

Experienced in end-to-end communication campaigns, CRM and email marketing, and production/distribution of content assets (including interviews and positioning). Strong communicator and collaborator across cross-functional teams, turning performance metrics into actionable insights.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

Italian
Advanced
Spanish; Castilian
Fluent
English
Advanced

Work Experience

Chief Marketing Officer
February 1, 2025 - October 1, 2025
Designed and executed segmented CRM campaigns and social media content strategies, increasing reach by 37% within two months. Supported organic growth initiatives, contributing to a 6% increase in brand visibility. Monitored communication performance metrics and generated actionable insights to optimize content and messaging strategies.
Jefe de Marketing (Chief Marketing Officer) at Universidad del Norte
February 1, 2025 - October 1, 2025
Diseñé y ejecuté campañas segmentadas de contenido en redes sociales, aumentando el alcance de marca en 37% en 2 meses mediante análisis de audiencia. Fortalecí una estrategia de crecimiento orgánico que contribuyó a un aumento del 6% en la visibilidad de la marca en un mes. Desarrollé estrategia de contenido con enfoque en storytelling, fortaleciendo la conexión orgánica con audiencias digitales clave.
Podcast Creator & Social Media Manager
February 1, 2024 - December 1, 2024
Built and scaled a digital community from scratch on TikTok, achieving 75% follower growth in two months. Analyzed trends, audience behavior, and content formats to optimize engagement, increasing visibility by 62%. Led end-to-end production and distribution of communication assets, including interviews, production, and positioning.
Creadora y Social Media Manager de podcasts sobre moda y belleza
February 1, 2024 - December 1, 2024
Creé y escalé una comunidad digital desde cero en TikTok, logrando un crecimiento de 75% en seguidores en dos meses. Analicé tendencias, formatos y comportamiento de audiencia para optimizar contenido y engagement, aumentando la visibilidad en redes sociales en 62%. Lideré la producción integral del proyecto (estrategia, contenido, entrevistas y posicionamiento).
Communications & Marketing Intern at Horizonte S.A.S
November 1, 2023 - January 1, 2025
Led the development and execution of integrated digital communication and content strategies, including CRM and email marketing campaigns focused on conversion and audience retention, achieving a 20–30% increase in open and click-through rates. Analyzed campaign performance and user behavior data to identify strategic opportunities, driving a 20% increase in website traffic. Developed always-on content strategies grounded in storytelling and audience insights to strengthen brand positioning and sustain engagement.
Practicante de Comunicaciones y Marketing at Horizonte S.A.S
November 1, 2023 - January 1, 2025
Implementé estrategias de storytelling para fortalecer la construcción de comunidad y la conexión orgánica de marca, logrando incrementos de 20–30% en tasas de apertura y clics. Realicé análisis de datos y monitoreo de KPIs para identificar oportunidades de crecimiento digital, generando aumento de 20% en tráfico web. Monitoreé el retorno de campañas con análisis de KPIs (Looker Studio, Power BI, Google Analytics), generando reportes con insights accionables. Coordiné equipos creativos y comerciales en gestión de múltiples campañas y stakeholders, asegurando coherencia de marca desde la planificación hasta la ejecución.
Technical Skills (Meta Business Suite, Looker Studio, Adobe Suite, Power BI, Excel, Google Analytics, Google Tag Manager, SEO/SEM, Click-up, Brevo) at Horizonte S.A.S
January 1, 2021 - July 1, 2025

Education

at PMI Essential M.O.R.E. Maximizing Project Success, Project Management Institute
January 1, 2026 - December 31, 2026
at Estrategia de Negocios y Marketing, Universidad Bocconi
January 1, 2024 - December 31, 2024
at Marketing Digital, Accenture
January 1, 2023 - December 31, 2023
at Branding, Retail y Experiencia del Cliente en la Industria del Lujo (LVHM)
January 1, 2022 - December 31, 2022
Bachelor’s Degree in Social Communication & Journalism at Universidad del Norte
February 1, 2025 - October 1, 2025

Qualifications

Beca a la Excelencia (2021)
January 1, 2021 - August 6, 2026
Tercer lugar Premio de Periodismo Universitario El Punto (2024)
January 1, 2024 - August 6, 2026
Horizonte S.A.S certification (M.O.R.E. Maximizing Project Success – Project Management Institute)
January 1, 2026 - August 6, 2026
Business & Marketing Strategy – Università Bocconi
January 1, 2024 - August 6, 2026
Digital Marketing – Accenture
January 1, 2023 - August 6, 2026
Luxury Branding & Customer Experience – LVMH
January 1, 2022 - August 6, 2026

Industry Experience

Education, Media & Entertainment, Professional Services