Senior AI/ML Engineer with 10+ years of experience transforming complex machine learning into practical, scalable, and trustworthy solutions. • Expert in LLMs, Generative AI, Vector Search, NLP, and MLOps — with a proven record of deploying production ready systems that go beyond prototypes. • Driven by a passion for making AI safer, accountable, and easier to adopt, emphasizing human-in-the-loop workflows, responsible AI practices, and governance frameworks. • Strong at bridging engineering, product, and compliance to deliver AI that earns trust, improves clinical outcomes, reduces risk, and drives enterprise-wide adoption at scale.

Shann Bernand

Senior AI/ML Engineer with 10+ years of experience transforming complex machine learning into practical, scalable, and trustworthy solutions. • Expert in LLMs, Generative AI, Vector Search, NLP, and MLOps — with a proven record of deploying production ready systems that go beyond prototypes. • Driven by a passion for making AI safer, accountable, and easier to adopt, emphasizing human-in-the-loop workflows, responsible AI practices, and governance frameworks. • Strong at bridging engineering, product, and compliance to deliver AI that earns trust, improves clinical outcomes, reduces risk, and drives enterprise-wide adoption at scale.

Available to hire

Senior AI/ML Engineer with 10+ years of experience transforming complex machine learning into practical, scalable,
and trustworthy solutions.

Expert in LLMs, Generative AI, Vector Search, NLP, and MLOps — with a proven record of deploying production
ready systems that go beyond prototypes.

Driven by a passion for making AI safer, accountable, and easier to adopt, emphasizing human-in-the-loop
workflows, responsible AI practices, and governance frameworks.

Strong at bridging engineering, product, and compliance to deliver AI that earns trust, improves clinical outcomes,
reduces risk, and drives enterprise-wide adoption at scale.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Work Experience

Senior Software Engineer at Optum
December 20, 2023 - December 20, 2023
Led real-time monitoring and risk-prediction pipelines for CareIQ Platform, leveraging LLM-driven automation and retrieval-augmented generation (RAG) to improve clinical risk assessment and decision support. Built dashboards for governance, performance dashboards, and monitoring to support enterprise clients in regulated healthcare contexts.
AI/ML Engineer at QuestBlue
November 20, 2019 - November 20, 2019
Developed cloud-native ML pipelines for speech analytics, fraud detection, and real-time call routing across voice, fax, and emergency communications systems. Contributed to predictive modeling, model evaluation, and deployment strategies to support HIPAA-compliant healthcare workflows.
Junior Software Developer at Agentic Reasoning Insurance Company
August 20, 2015 - August 20, 2015
Transformed underwriting rating rules and operational flows into robust backend/frontend solutions using Python and JavaScript. Collaborated with underwriting and operations teams to streamline rating, pricing, and workflow processes for agents and staff.

Education

Master of Science in Computer Science at Penn State University
January 1, 2007 - January 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Healthcare, Financial Services, Professional Services