Available to hire
Hi, I’m Shannon Menard, a multidisciplinary UI/UX designer with a strong foundation in front-end development and a passion for crafting intuitive, emotionally resonant digital experiences.
I’m adept at translating complex requirements into elegant interfaces that balance user needs with business goals. I have experience across WordPress, React, and Figma, with a boutique approach to design systems, accessibility, and client experience.
Language
English
Fluent
Work Experience
UI/UX Designer at Clear Choices Counseling
June 1, 2024 - PresentRebuilt the organization's website from the ground up, replacing a broken legacy site with a responsive, accessible platform that now supports over 100 monthly client interactions. Designed intuitive intake workflows and staff dashboards that reduce manual data entry by about 60%, improving operational efficiency and reducing errors. Conducted informal user interviews and feedback sessions with staff and clients, driving iterative improvements in navigation, form clarity, and mobile usability. Collaborated with leadership to align digital tools with organizational goals, resulting in a 25% increase in completed intake forms and smoother onboarding for new clients.
Front-End Developer at IO Design + Development
May 1, 2024 - September 15, 2025Customized and extended WordPress themes using HTML, CSS, JavaScript, and PHP to meet client branding and business needs. Optimized website performance and accessibility scores through code refactoring, image compression, and semantic HTML. Refactored legacy codebases to improve performance and UX consistency. Collaborated effectively with cross-functional teams, gaining exposure to backend logic and plugin architecture.
Freelance Web Developer at Remote / Freelance
September 1, 2020 - September 15, 2025Designed and developed custom, responsive WordPress websites for small business clients, managing projects from initial wireframes through to successful launches. Integrated diverse third-party solutions including e-commerce platforms, online booking systems, and analytics to support varied client objectives. Applied SEO best practices and tools to enhance site visibility and search engine rankings. Provided ongoing website maintenance and client training, fostering long-term client relationships and repeat business.
Medical Coding Assistant and Office Admin at St. Joseph Mercy Hospital and other providers
March 1, 2017 - September 15, 2025Supported patient-facing operations and backend workflow across multiple health care settings. Managed scheduling, records, and claims processing with accuracy and adaptability across evolving software systems.
UI/UX Designer at Clear Choices Counseling
June 1, 2024 - PresentRebuilt the organization’s website from the ground up, replacing a broken legacy site with a responsive, accessible platform that now supports over 100 monthly client interactions. Designed intuitive intake workflows and staff dashboards, reducing manual data entry by ~60%, improving operational efficiency and reducing errors. Conducted informal user interviews and feedback sessions with staff and clients, leading to iterative improvements in navigation, form clarity, and mobile usability. Collaborated with leadership to align digital tools with organizational goals, resulting in a 25% increase in completed intake forms and smoother onboarding for new clients.
Front-End Developer at IO Design + Development
May 1, 2024 - September 18, 2025Customized and extended WordPress themes using HTML, CSS, JavaScript, and PHP to meet client branding and business needs. Optimized website performance and accessibility scores by up to 40% through code refactoring, image compression, and semantic HTML. Refactored legacy codebases to improve performance and UX consistency. Collaborated effectively with cross-functional teams, gaining exposure to backend logic and plugin architecture.
Web Developer at Freelance – Remote
September 1, 2020 - September 18, 2025Designed and developed custom, responsive WordPress websites for small business clients, managing projects from initial wireframes through to successful launches. Integrated diverse third-party solutions, including e-commerce platforms, online booking systems, and analytics to support varied client business objectives. Applied SEO best practices and tools (Google Search Console, Yoast) to boost site visibility and search rankings. Provided ongoing website maintenance and client training to foster strong, long-term relationships and repeat business.
Medical Coding Assistant and Office Admin at Various Health Care Providers (St. Joseph Mercy Hospital and others)
March 1, 2017 - September 18, 2025Supported patient-facing operations and backend workflows across multiple health care settings. Managed scheduling, records, and claims processing with accuracy and adaptability across evolving software systems.
Education
Bachelor of Science in Computer Science at Franklin University
January 11, 2030 - January 1, 2020Associate of Science in Computer Science at Schoolcraft College
January 11, 2030 - January 1, 2015Diploma in Medical Billing and Coding at Everest Institute
April 4, 2011 - October 1, 2012Bachelor of Science in Computer Science at Franklin University
January 11, 2030 - January 1, 2020Associate of Science in Computer Science at Schoolcraft College
January 11, 2030 - January 1, 2015Diploma in Medical Billing and Coding at Everest Institute
January 11, 2030 - January 1, 2012Qualifications
Meta Back-End Developer Specialization (Python)
January 11, 2030 - January 1, 2025Meta Front-End Developer Specialization (ReactJS)
January 11, 2030 - January 1, 2024Coursera
Meta Back-End Developer Specialization (Python)
January 11, 2030 - September 18, 2025Meta Front-End Developer Specialization (ReactJS)
January 11, 2030 - September 18, 2025Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Healthcare
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