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I am an experienced professional with a strong background in hospitality and guest services, complemented by my recent education in video game design. I have honed my skills in team leadership, customer service, and managing fast-paced environments through roles such as Assistant Manager at Tim Hortons and Food Service at Nova Deli. I am responsible, hardworking, and quick to learn new skills, always striving to ensure a smooth and pleasant experience for both customers and team members. In addition to my hospitality experience, I have graduated with honors from a Video Game Design course where I developed skills in animation, 3D modeling, texturing, and blueprint coding using tools like Autodesk Maya, Zbrush, and Unreal Engine 5. Combining my passion for creativity and technology, I look forward to contributing with both my managerial expertise and game design talents in a dynamic work setting.…I am an experienced professional with a strong background in hospitality and guest services, complemented by my recent education in video game design. I have honed my skills in team leadership, customer service, and managing fast-paced environments through roles such as Assistant Manager at Tim Hortons and Food Service at Nova Deli. I am responsible, hardworking, and quick to learn new skills, always striving to ensure a smooth and pleasant experience for both customers and team members. In addition to my hospitality experience, I have graduated with honors from a Video Game Design course where I developed skills in animation, 3D modeling, texturing, and blueprint coding using tools like Autodesk Maya, Zbrush, and Unreal Engine 5. Combining my passion for creativity and technology, I look forward to contributing with both my managerial expertise and game design talents in a dynamic work setting.

Shannon Ferguson

Game Designer, Animator, 3D Designer, +1

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I am an experienced professional with a strong background in hospitality and guest services, complemented by my recent education in video game design. I have honed my skills in team leadership, customer service, and managing fast-paced environments through roles such as Assistant Manager at Tim Hortons and Food Service at Nova Deli. I am responsible, hardworking, and quick to learn new skills, always striving to ensure a smooth and pleasant experience for both customers and team members. In addition to my hospitality experience, I have graduated with honors from a Video Game Design course where I developed skills in animation, 3D modeling, texturing, and blueprint coding using tools like Autodesk Maya, Zbrush, and Unreal Engine 5. Combining my passion for creativity and technology, I look forward to contributing with both my managerial expertise and game design talents in a dynamic work setting.…I am an experienced professional with a strong background in hospitality and guest services, complemented by my recent education in video game design. I have honed my skills in team leadership, customer service, and managing fast-paced environments through roles such as Assistant Manager at Tim Hortons and Food Service at Nova Deli. I am responsible, hardworking, and quick to learn new skills, always striving to ensure a smooth and pleasant experience for both customers and team members. In addition to my hospitality experience, I have graduated with honors from a Video Game Design course where I developed skills in animation, 3D modeling, texturing, and blueprint coding using tools like Autodesk Maya, Zbrush, and Unreal Engine 5. Combining my passion for creativity and technology, I look forward to contributing with both my managerial expertise and game design talents in a dynamic work setting.

Available to hire

I am an experienced professional with a strong background in hospitality and guest services, complemented by my recent education in video game design. I have honed my skills in team leadership, customer service, and managing fast-paced environments through roles such as Assistant Manager at Tim Hortons and Food Service at Nova Deli. I am responsible, hardworking, and quick to learn new skills, always striving to ensure a smooth and pleasant experience for both customers and team members.

In addition to my hospitality experience, I have graduated with honors from a Video Game Design course where I developed skills in animation, 3D modeling, texturing, and blueprint coding using tools like Autodesk Maya, Zbrush, and Unreal Engine 5. Combining my passion for creativity and technology, I look forward to contributing with both my managerial expertise and game design talents in a dynamic work setting.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Food Service at Nova Deli

January 1, 2019 - August 21, 2025

Performed various food service duties in a busy deli environment, ensuring quality customer service and efficient operations.

Assistant Manager at Tim Hortons

November 26, 2015 - Present

Managed a team of 7-8 employees to ensure smooth daily operations and excellent customer service. Handled cash and debit transactions, counted tills, and dropped bank deposits. Managed inventory and ordered products to avoid stock shortages. Addressed customer concerns promptly and communicated instructions to the team regarding events and tasks. Provided timely greetings and accurate order taking to customers.