Available to hire
I have knowledge and experience in Social Media Management, Digital Marketing, and working as a Settlement Officer. My priority when working with clients is to ensure they are completely happy with the results I deliver.
I have handled scheduling and email coordination, collaborated with development teams, created and published event and content posts across multiple social platforms, and supported newsletters and website content. I’m also responsible for settlement processing, documentation follow-ups, and timely case management with zero issues.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Work Experience
Settlement Officer at Broker Desk / Lio nel Finance / Mortgage Choice / Villa Finance Group
January 1, 2024 - January 1, 2025Assisted processors in generating discharge forms, requesting customers to sign and submitting documents to lenders. Managed all cases from post-approval to post-settlement ensuring no issues and settling cases on time. Followed up on loan document signings and outstanding items from both customers and solicitors. Provided updates to brokers and responded to necessary emails from lenders, solicitors, customers, and other involved parties to keep cases moving.
Settlement Officer at Broker Desk / Villa Finance Group / Mortgage Choice / Lionel Finance
January 1, 2024 - January 1, 2025Assisted processors in generating discharge forms, requesting customer signatures, and submitting documents to lenders. Managed cases end-to-end from post-approval to post-settlement with no issues and ensured timely settlement of all cases. Followed up on loan document signing, outstanding items from both customers and solicitors, and coordinated responses to emails from lenders, solicitors, customers, and other parties.
Settlement Officer at Lio nel Finance / Mortgage Choice / Broker Desk (Villa Finance Group)
January 1, 2024 - January 1, 2025Processed discharge forms, requested customers to sign and submit documents to lenders, and managed all cases from post-approval to post-settlement without issues, ensuring cases were settled on time. Followed up on signatures for loan documents and outstanding items from both customers and solicitors. Updated brokers on case status and responded to necessary emails from lenders, solicitors, customers, and other involved parties.
Settlement Officer at Broker Desk, Villa Finance Group (Mortgage Choice, Lionel Finance)
January 1, 2024 - January 1, 2025Assisted processors in generating discharge forms, collecting customer signatures, and submitting documents to lenders. Managed loan cases from post-approval to post-settlement without issues, ensuring timely settlement. Followed up on signatures of loan documents and tracked outstanding items from both customers and solicitors. Coordinated with brokers by responding to necessary emails from lenders, solicitors, customers, and other parties involved in case progression.
Marketing Specialist Lead Generation at OzBroker / Broker Desk / Uptick Marketing / Cocalex Consulting
January 1, 2022 - January 1, 2024Supported ad copies, creatives, and led monitoring activities. Served as content specialist across social media platforms including Facebook, Instagram, YouTube Shorts, TikTok, and newsletter/website content (articles, blogs, guides). Built automations in ActiveCampaign for newsletters and used Zapier for integrated automations to streamline marketing workflows and improve efficiency.
Marketing Specialist / Lead Generation (Marketing) at OzBroker, Broker Desk, Uptick Marketing, Cocolex Consulting
January 1, 2022 - January 1, 2024Supported ad copies and creatives, and led monitoring activities. Served as a content specialist across all social media platforms including Facebook, Instagram, YouTube Shorts, TikTok, newsletter, and website content (articles, blogs, guides). Built automations for newsletters using ActiveCampaign and used Zapier for integrated automation workflows.
Marketing Specialist / Lead Generation (Content Specialist) at Broker, Broker Desk, Uptick Marketing, Cocolex Consulting
January 1, 2022 - January 1, 2024Supported ad copies and creatives, and conducted lead generation-related monitoring. Created content for multiple social media platforms including Facebook, Instagram, YouTube Shorts, TikTok, newsletters, and website content such as articles, blogs, and guides. Built automations in ActiveCampaign for newsletters and used Zapier for additional integrated automation workflows.
Marketing Specialist / Lead Generation Content Specialist at OzBroker, Broker Desk (Uptick Marketing), Cocolex Consulting
January 1, 2022 - January 1, 2024Supported ad copies/creatives and led monitoring for marketing and lead-generation efforts. Produced content for social media platforms (Facebook, Instagram, YouTube Shorts, TikTok) including newsletters and website content such as articles, blogs, and guides. Built newsletter automations using ActiveCampaign and used Zapier for other integrated automations.
Social Media Manager at Upward Digital Marketing Group
January 1, 2022 - January 1, 2022Set content strategy and drove engagement across a client’s social platforms. Produced newsletters to increase brand promotion and sales. Managed ongoing social content to maintain and grow client visibility and audience interaction.
Virtual Assistant (Social Media Management / Scheduling / Content Posting) at Far Eastern University
January 1, 2019 - January 1, 2021Handled checking and sending emails, scheduled meetings with multiple individuals both inside and outside the university. Collaborated with other development teams. Independently created event poster designs and published them across various social media sites.
Virtual Assistant at Far Eastern University
January 1, 2019 - January 1, 2021Checked and managed inbound/outbound emails, scheduled meetings with individuals both inside and outside the university, and collaborated with other development teams. Created event poster designs independently and published them across multiple social media sites.
Education
Bachelor of Science in Business Administration - Financial Management at Far Eastern University
January 1, 2019 - January 1, 2021Bachelor of Science in Business Administration - Financial Management at Far Eastern University
January 1, 2019 - January 1, 2021Bachelor of Science in Business Administration - Financial Management at Far Eastern University
January 1, 2019 - January 1, 2021Bachelor of Science in Business Administration - Financial Management at Far Eastern University
January 1, 2019 - January 1, 2021Qualifications
Industry Experience
Education, Financial Services, Professional Services, Media & Entertainment, Retail
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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