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I’m an IT Support Specialist and Systems & Network Administrator with 5+ years of experience supporting end users, maintaining networks, and administering server environments across multi-branch organizations. I’ve built and managed infrastructure that keeps businesses running smoothly, including security, access control, monitoring, and reliable backup practices. I enjoy taking ownership of real-world IT issues—troubleshooting hardware, software, and network failures, reducing downtime through proactive monitoring, and improving how teams work with clear documentation and user training. Alongside my core IT responsibilities, I’ve also contributed hands-on data quality control and governance by standardizing datasets and creating processes that help ensure data stays consistent and usable across multiple sources.…I’m an IT Support Specialist and Systems & Network Administrator with 5+ years of experience supporting end users, maintaining networks, and administering server environments across multi-branch organizations. I’ve built and managed infrastructure that keeps businesses running smoothly, including security, access control, monitoring, and reliable backup practices. I enjoy taking ownership of real-world IT issues—troubleshooting hardware, software, and network failures, reducing downtime through proactive monitoring, and improving how teams work with clear documentation and user training. Alongside my core IT responsibilities, I’ve also contributed hands-on data quality control and governance by standardizing datasets and creating processes that help ensure data stays consistent and usable across multiple sources.

Imenetomas

Data Analyst, Web Designer, Web Developer, +2

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I’m an IT Support Specialist and Systems & Network Administrator with 5+ years of experience supporting end users, maintaining networks, and administering server environments across multi-branch organizations. I’ve built and managed infrastructure that keeps businesses running smoothly, including security, access control, monitoring, and reliable backup practices. I enjoy taking ownership of real-world IT issues—troubleshooting hardware, software, and network failures, reducing downtime through proactive monitoring, and improving how teams work with clear documentation and user training. Alongside my core IT responsibilities, I’ve also contributed hands-on data quality control and governance by standardizing datasets and creating processes that help ensure data stays consistent and usable across multiple sources.…I’m an IT Support Specialist and Systems & Network Administrator with 5+ years of experience supporting end users, maintaining networks, and administering server environments across multi-branch organizations. I’ve built and managed infrastructure that keeps businesses running smoothly, including security, access control, monitoring, and reliable backup practices. I enjoy taking ownership of real-world IT issues—troubleshooting hardware, software, and network failures, reducing downtime through proactive monitoring, and improving how teams work with clear documentation and user training. Alongside my core IT responsibilities, I’ve also contributed hands-on data quality control and governance by standardizing datasets and creating processes that help ensure data stays consistent and usable across multiple sources.

Available to hire

I’m an IT Support Specialist and Systems & Network Administrator with 5+ years of experience supporting end users, maintaining networks, and administering server environments across multi-branch organizations. I’ve built and managed infrastructure that keeps businesses running smoothly, including security, access control, monitoring, and reliable backup practices.

I enjoy taking ownership of real-world IT issues—troubleshooting hardware, software, and network failures, reducing downtime through proactive monitoring, and improving how teams work with clear documentation and user training. Alongside my core IT responsibilities, I’ve also contributed hands-on data quality control and governance by standardizing datasets and creating processes that help ensure data stays consistent and usable across multiple sources.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Work Experience

Data Editor (Data Quality/Editing) at DAaily Platforms (Daily Software Engineering (Pty) Ltd)

January 1, 2024 - January 1, 2026

Reviewed and analyzed datasets to identify errors, inconsistencies, and missing information to improve data quality. Cleaned, validated, and standardized data by correcting inaccuracies and resolving discrepancies across multiple data sources. Created and enforced standard data formats, naming conventions, and classifications to improve usability and accessibility. Performed comprehensive data quality checks to ensure completeness, reliability, and compliance with organizational standards. Developed and implemented data quality control processes to maintain consistency across the data lifecycle and supported data-driven decision-making by collaborating with managers and IT specialists.

Data Editor at DAaily platforms (Daily Software Engineering (Pty) Ltd)

January 1, 2024 - January 1, 2026

Reviewed and analyzed datasets to identify errors, inconsistencies, and missing information; cleaned, validated, and standardized data by correcting inaccuracies and resolving discrepancies across multiple sources. Standardized data formats, naming conventions, and classifications to improve accessibility and usability. Performed comprehensive data quality checks to ensure completeness, reliability, and compliance with organizational standards, and developed/implemented data quality control processes across the data life cycle.

IT Technician at Jabu Logistics (Pty) Ltd

January 1, 2021 - January 1, 2023

Led IT initiatives including business process automation and infrastructure upgrades across seven branches. Installed and maintained IT infrastructure across 7 branches, reducing downtime and improving operational efficiency. Delivered technical support to 100+ users by resolving hardware and software issues and improving response times. Monitored system performance, security, and backup procedures. Diagnosed and resolved hardware, software, and remote network failures. Installed and managed CCTV surveillance systems and supported investigations using camera monitoring tools. Developed technical documentation, user guides, and training manuals, and trained new staff on data editing standards and best practices.

IT Technician — Ja bu Logistics (Pty) Ltd at Ja bu Logistics (Pty) Ltd

January 1, 2021 - January 1, 2023

Led IT initiatives across 7 branches, including business process automation and infrastructure upgrades, to reduce downtime and improve operational efficiency. Installed and maintained IT infrastructure across all branches and provided technical support to 100+ users by resolving hardware and software issues. Monitored system performance, security, and backup procedures; diagnosed and resolved hardware/software/network failures remotely. Installed and supported CCTV surveillance systems and supported investigations through camera monitoring, while creating technical documentation, user guides, and training manuals for staff.

IT Technician — Jabu Logistics (Pty) Ltd at Jabu Logistics (Pty) Ltd

January 1, 2021 - January 1, 2023

Led IT initiatives including business process automation and infrastructure upgrades across the company’s seven branches. Installed and maintained IT infrastructure across seven branches to reduce downtime and improve operational efficiency, while delivering technical support to 100+ users by resolving hardware and software issues. Monitored system performance, security, and backup procedures; diagnosed and resolved hardware, software, and network failures remotely. Installed and supported CCTV surveillance systems and supported investigations using camera monitoring; created technical documentation and user guides and trained staff on data editing standards and best practices.

IT Technician & System Administrator at Taatisol ar Namibia (Pty) Ltd

January 1, 2018 - January 1, 2020

Designed, implemented, and maintained enterprise network and server environments to ensure high availability, performance, and scalability. Managed user provisioning including account setup, system configuration, and workstation deployment to enable smooth onboarding. Monitored system performance and network health using diagnostic tools to proactively identify and resolve issues and maintain optimal uptime. Implemented IT security measures including access control policies, firewall management, and backup/disaster recovery solutions. Troubleshot and resolved complex hardware, software, and network-related incidents to reduce downtime and ensure business continuity. Supported Point of Sale (POS) system deployment, including end-user training and development of SOPs and user guides.

IT Technician & System Administrator at Taatisolar Namibia (Pty) Ltd

January 1, 2018 - January 1, 2020

Designed, implemented, and maintained enterprise network infrastructure and server environments to ensure availability, performance, and scalability. Managed user provisioning (account setup, system configuration, workstation deployment) to enable smooth onboarding. Proactively monitored system performance and network health using diagnostic tools to identify and resolve issues and maintain uptime. Implemented IT security measures including access control policies, firewall management, and backup/disaster recovery solutions, troubleshooting complex hardware, software, and network-related incidents to reduce downtime and ensure business continuity.

IT Technician & Systems Administrator at TaatIsolar Namibia (Pty) Ltd

January 1, 2018 - January 1, 2020

Designed, implemented, and maintained enterprise network infrastructure and server environments ensuring high availability, performance, and scalability. Managed user provisioning (account setup, system configuration, and workstation deployment) to enable seamless onboarding. Monitored system performance and network health using diagnostic tools; proactively identified and resolved issues to maintain optimal uptime. Implemented IT security measures including access control policies, firewall management, and backup/disaster recovery solutions. Troubleshot and resolved complex hardware, software, and network-related incidents to reduce downtime and support business continuity.

Education

Bachelor in Business Information Systems (Honours - Level 8) at The International University of Management