A highly motivated and enthusiastic individual with excellent communication skills developed through three years of experience in retail and hospitality. With a keen eye for detail, I can identify and enhance the smallest of details to ensure the highest level of quality in any task or project. I excel in team settings and enjoy collaborating with others to deliver exceptional customer service. I am also a Freelance Photographer/Videographer, working with people and brands to visually amplify their creativity and stories.

Joshua Cinense

A highly motivated and enthusiastic individual with excellent communication skills developed through three years of experience in retail and hospitality. With a keen eye for detail, I can identify and enhance the smallest of details to ensure the highest level of quality in any task or project. I excel in team settings and enjoy collaborating with others to deliver exceptional customer service. I am also a Freelance Photographer/Videographer, working with people and brands to visually amplify their creativity and stories.

Available to hire

A highly motivated and enthusiastic individual with excellent communication skills developed through three years of experience in retail and hospitality. With a keen eye for detail, I can identify and enhance the smallest of details to ensure the highest level of quality in any task or project.

I excel in team settings and enjoy collaborating with others to deliver exceptional customer service. I am also a Freelance Photographer/Videographer, working with people and brands to visually amplify their creativity and stories.

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Language

English
Fluent
Spanish; Castilian
Beginner

Work Experience

Customer Assistant at VUE CINEMA
March 1, 2025 - Present
Delivered excellent customer service in a fast-paced cinema environment. Maintained high standards of cleanliness and safety throughout the venue. Played a key role as a trusted closing team member, ensuring all end-of-day procedures were completed accurately. Assisted customers with ticket sales, concessions, and general enquiries.
Sales Advisor at IONS THERAPY
November 1, 2023 - February 1, 2024
Promoted and sold EMS technology to a diverse client base. Demonstrated ability to identify customer needs and provide tailored solutions. Expert in product demonstrations, effectively communicating the benefits of EMS for fitness and rehabilitation. Skilled in building lasting relationships with clients to foster long-term partnerships.
Commis Chef at LA FENICE
May 1, 2023 - August 1, 2023
Executed thorough restaurant cleaning at the beginning and end of each shift, ensuring a pristine dining environment. Adapted to dishwashing, maintaining high hygiene standards. Multitasked in food prep, organising utensils and ingredients, aiding seamless operations. Trained as a versatile chef, contributing across kitchen activities. Supported both kitchen and front-of-house teams with strong teamwork.
Freelance Photographer/Videographer at SHOOTING PAYS
October 1, 2022 - Present
Collaborated with artists to visually amplify their creativity, capturing the essence of their work. Worked closely with athletes, freezing moments of determination and victory through the art of photography and videography. Founded a visual storytelling initiative that collaborates with artists and athletes to create compelling visual narratives. Successfully produced promotional videos and dynamic photo shoots, amplifying the stories of remarkable individuals.
Hospitality Worker at PRS HOSPITALITY & EVENTS LTD
June 1, 2021 - April 1, 2023
Worked across various roles including gift shop assistant, waiter, bartender, and supervisor. Managed customer complaints effectively and provided excellent customer service. Maintained high standards of food hygiene and health and safety regulations. Trained new staff and provided guidance and support to colleagues.
Video Production Assistant at PIONEER DJ EUROPE LTD
April 1, 2018 - May 1, 2018
Edited and produced video content under the direction of the Producer; Assisted with idea generation during school holidays; Helped to manage budgets to ensure the project remained within the agreed-upon scope; Supervised post-production and ensured a high level of quality control.
Paper Delivery Assistant at ROCOCO NEWS & MAGAZINE
May 1, 2016 - December 1, 2017
Organised and delivered newspapers to customers daily; Ensured newspapers were delivered on time and in good condition; Provided exceptional customer service while meeting their expectations.

Education

at University of Hertfordshire
September 1, 2021 - January 1, 2023
at St Charles Catholic Sixth Form College
January 1, 2019 - January 1, 2021
GCSEs at St Thomas More Language College
January 1, 2014 - January 1, 2019
A-levels (Business Studies B, Politics C, Economics C) at St Charles Catholic Sixth Form College
January 1, 2019 - January 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Travel & Hospitality, Retail, Education, Professional Services