I am a Software Quality Assurance Engineer with over 10 years of experience in manual testing for web and mobile applications, aligned with the Software Development Lifecycle. I thrive in Agile environments, performing smoke, sanity, functional, E2E, GUI, and regression testing to ensure reliable, user-friendly software. I enjoy collaborating with developers and product stakeholders to deliver high-quality releases and mentoring teammates to improve QA processes and efficiency.

Shreya Pal

I am a Software Quality Assurance Engineer with over 10 years of experience in manual testing for web and mobile applications, aligned with the Software Development Lifecycle. I thrive in Agile environments, performing smoke, sanity, functional, E2E, GUI, and regression testing to ensure reliable, user-friendly software. I enjoy collaborating with developers and product stakeholders to deliver high-quality releases and mentoring teammates to improve QA processes and efficiency.

Available to hire

I am a Software Quality Assurance Engineer with over 10 years of experience in manual testing for web and mobile applications, aligned with the Software Development Lifecycle.

I thrive in Agile environments, performing smoke, sanity, functional, E2E, GUI, and regression testing to ensure reliable, user-friendly software. I enjoy collaborating with developers and product stakeholders to deliver high-quality releases and mentoring teammates to improve QA processes and efficiency.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
French
Beginner

Work Experience

Software Quality Assurance Tester at PTC
January 1, 2018 - Present
Collaborated with cross-functional teams of developers, product owners, QA managers and technical writers for an IoT company operating in electronics parts and sensors; liaised with Montreal (Canada), Boston (USA) and Pune (India). Authored and executed functional manual test cases against user stories, demonstrating thorough understanding of testing requirements and all possible scenarios. Performed regression, smoke, E2E, cross-browser and upgrade testing; handled large size stories independently. Performed backend testing by validating SQL queries using the MSSQL database. Reviewed user manuals and help center support documentation; trained and mentored new hires for the junior support team.
QA Consultant at Enercon GmbH
November 1, 2016 - June 1, 2017
Designed, prepared and executed manual test cases for the web-based application of the wind and solar energy mill turbines; tested software featured tracking data on capacity, velocity and speed. Performed sanity and performance testing using Profiler in MATLAB. Documented test results and logged identified bugs in the Mantis testing tool. Conducted troubleshooting to identify root causes and provided feedback to the development team. Proposed functionality improvements and updated feature functionality based on test findings.
QA Analyst at Guest Driven
March 1, 2015 - October 1, 2016
Designed, prepared and executed test cases for manual testing of the hotel booking application (mobile, web & App). Conducted mobile testing using web and native apps, admin backend, and APIs, in compliance with testing procedures. Deployed builds using Xcode, Android Studio and Visual Studio, both within pre-testing and post-testing phases. Documented software defects using a bug tracking system; reported defects to software developers. Provided feedback to the development team and product owners, based on project scope documentation. Identified inconsistencies in user experience, contributing to a 20% improvement in user satisfaction. Supported continuous improvement initiatives that increased team productivity by 10%.
Quality Assurance Analyst, Level 1 (Contract) at TEKsystems
August 1, 2013 - March 1, 2014
Participated in requirement gathering sessions for the ExactTarget Marketing Cloud project (Ecommerce). Designed and executed test cases based on acceptance criteria on user stories. Reported bugs and improvements for features in the bug tracking tool.
QA Contractor at Target
April 1, 2012 - March 1, 2013
Designed, prepared and executed test cases on Java for Target’s ecommerce web-based retail application (Front end UI). Reported bugs and recommended feature improvements in HP ALM. Executed 100+ test cases during stabilization testing to ensure the existing functionalities were working as expected.

Education

Masters in Quality Systems Engineering at Concordia University
January 11, 2030 - January 1, 2010
Bachelor of Computer Science & Engineering at National Institute of Science and Technology
January 11, 2030 - January 1, 2005
HTML5 & CSS Course at Concordia University
January 11, 2030 - January 1, 2022
JavaScript and Ajax Course at Concordia University
January 11, 2030 - January 1, 2022
Intro to Python & Data Analysis Course at Concordia University
January 11, 2030 - January 1, 2021
Certified Tester Foundation Level (CTFL) at ISTQB
January 1, 2010 - January 5, 2026
Quality Center and Quick Test Pro Certified Professional at HP
January 1, 2010 - January 5, 2026

Qualifications

Certified Tester Foundation Level (CTFL)
January 1, 2010 - January 5, 2026
Quality Center and Quick Test Pro Certified Professional
January 1, 2010 - January 5, 2026

Industry Experience

Software & Internet, Computers & Electronics, Manufacturing

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

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