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I am a detail-oriented IT professional with hands-on experience in SharePoint support, help desk operations, and web development. I focus on troubleshooting, incident management, and delivering high-quality, user-centric solutions. My background includes engineering projects in Python, machine learning, and modern web technologies. I thrive in collaborative environments and am committed to turning technical challenges into practical, reliable systems.…I am a detail-oriented IT professional with hands-on experience in SharePoint support, help desk operations, and web development. I focus on troubleshooting, incident management, and delivering high-quality, user-centric solutions. My background includes engineering projects in Python, machine learning, and modern web technologies. I thrive in collaborative environments and am committed to turning technical challenges into practical, reliable systems.

Shreyansh Raut

Web Developer, Full Stack Developer, Front-End Developer, +1

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I am a detail-oriented IT professional with hands-on experience in SharePoint support, help desk operations, and web development. I focus on troubleshooting, incident management, and delivering high-quality, user-centric solutions. My background includes engineering projects in Python, machine learning, and modern web technologies. I thrive in collaborative environments and am committed to turning technical challenges into practical, reliable systems.…I am a detail-oriented IT professional with hands-on experience in SharePoint support, help desk operations, and web development. I focus on troubleshooting, incident management, and delivering high-quality, user-centric solutions. My background includes engineering projects in Python, machine learning, and modern web technologies. I thrive in collaborative environments and am committed to turning technical challenges into practical, reliable systems.

Available to hire

I am a detail-oriented IT professional with hands-on experience in SharePoint support, help desk operations, and web development. I focus on troubleshooting, incident management, and delivering high-quality, user-centric solutions.

My background includes engineering projects in Python, machine learning, and modern web technologies. I thrive in collaborative environments and am committed to turning technical challenges into practical, reliable systems.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

SharePoint Server Support Engineer at Clouds Connected

October 1, 2025 - Present

Provide SharePoint server support for enterprise customers, handling incidents, service requests, and changing tasks. Troubleshoot issues related to SharePoint sites, permissions, and integrations. Document recurring issues and resolutions to strengthen team knowledge.

Help Desk Assistant at HotStone London

July 1, 2023 - December 1, 2023

Delivered first-level support to clients via phone, email, and in-person interactions. Maintained shared office resources and ensured availability of supplies. Logged, tracked, and escalated tickets to ensure timely resolution.

Web Developer (Intern) at HeartSun Technologies

January 1, 2022 - April 1, 2022

Built web components using HTML, CSS, JavaScript, and PHP. Produced site maps, user flows, and wireframes for intuitive navigation. Contributed to intranet web applications for insurance products.