I am a detail-oriented IT professional with hands-on experience in SharePoint support, help desk operations, and web development. I focus on troubleshooting, incident management, and delivering high-quality, user-centric solutions. My background includes engineering projects in Python, machine learning, and modern web technologies. I thrive in collaborative environments and am committed to turning technical challenges into practical, reliable systems.

Shreyansh Raut

I am a detail-oriented IT professional with hands-on experience in SharePoint support, help desk operations, and web development. I focus on troubleshooting, incident management, and delivering high-quality, user-centric solutions. My background includes engineering projects in Python, machine learning, and modern web technologies. I thrive in collaborative environments and am committed to turning technical challenges into practical, reliable systems.

Available to hire

I am a detail-oriented IT professional with hands-on experience in SharePoint support, help desk operations, and web development. I focus on troubleshooting, incident management, and delivering high-quality, user-centric solutions.

My background includes engineering projects in Python, machine learning, and modern web technologies. I thrive in collaborative environments and am committed to turning technical challenges into practical, reliable systems.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

SharePoint Server Support Engineer at Clouds Connected
October 1, 2025 - Present
Provide SharePoint server support for enterprise customers, handling incidents, service requests, and changing tasks. Troubleshoot issues related to SharePoint sites, permissions, and integrations. Document recurring issues and resolutions to strengthen team knowledge.
Help Desk Assistant at HotStone London
July 1, 2023 - December 1, 2023
Delivered first-level support to clients via phone, email, and in-person interactions. Maintained shared office resources and ensured availability of supplies. Logged, tracked, and escalated tickets to ensure timely resolution.
Web Developer (Intern) at HeartSun Technologies
January 1, 2022 - April 1, 2022
Built web components using HTML, CSS, JavaScript, and PHP. Produced site maps, user flows, and wireframes for intuitive navigation. Contributed to intranet web applications for insurance products.

Education

Bachelor of Engineering (B.E.), Computer Science at Chandigarh University, India
August 1, 2018 - June 1, 2022
Post Graduate Diploma in Software Quality Assurance and Testing at Lambton College – Mississauga, ON
January 1, 2024 - August 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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