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I'm Shreya Suresh Kumar, a versatile content writer and communications specialist with a decade of experience crafting web content, training modules, and social media copy for diverse clients. I excel at research, editing, and turning complex topics into clear, engaging material that resonates with audiences. Over the years I’ve collaborated with teams across AI, banking, and media, delivering learning content, client-focused solutions, and strategic content plans. I thrive on building strong relationships with clients and creating learning experiences that boost engagement and outcomes.…I'm Shreya Suresh Kumar, a versatile content writer and communications specialist with a decade of experience crafting web content, training modules, and social media copy for diverse clients. I excel at research, editing, and turning complex topics into clear, engaging material that resonates with audiences. Over the years I’ve collaborated with teams across AI, banking, and media, delivering learning content, client-focused solutions, and strategic content plans. I thrive on building strong relationships with clients and creating learning experiences that boost engagement and outcomes.

Shreya Suresh Kumar

Co-Writer, Social Media Freelancer, Writer, +4

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I'm Shreya Suresh Kumar, a versatile content writer and communications specialist with a decade of experience crafting web content, training modules, and social media copy for diverse clients. I excel at research, editing, and turning complex topics into clear, engaging material that resonates with audiences. Over the years I’ve collaborated with teams across AI, banking, and media, delivering learning content, client-focused solutions, and strategic content plans. I thrive on building strong relationships with clients and creating learning experiences that boost engagement and outcomes.…I'm Shreya Suresh Kumar, a versatile content writer and communications specialist with a decade of experience crafting web content, training modules, and social media copy for diverse clients. I excel at research, editing, and turning complex topics into clear, engaging material that resonates with audiences. Over the years I’ve collaborated with teams across AI, banking, and media, delivering learning content, client-focused solutions, and strategic content plans. I thrive on building strong relationships with clients and creating learning experiences that boost engagement and outcomes.

Available to hire

I’m Shreya Suresh Kumar, a versatile content writer and communications specialist with a decade of experience crafting web content, training modules, and social media copy for diverse clients. I excel at research, editing, and turning complex topics into clear, engaging material that resonates with audiences.

Over the years I’ve collaborated with teams across AI, banking, and media, delivering learning content, client-focused solutions, and strategic content plans. I thrive on building strong relationships with clients and creating learning experiences that boost engagement and outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Hindi

Fluent

Marathi (Marāṭhī)

Intermediate

Malayalam

Fluent

Work Experience

AI Training Freelancer at Independent / Freelance

February 1, 2024 - October 27, 2025

Training AI models to build one of the most advanced, generative AI. Challenging AI models’ logic and accuracy by creating complex content.

Customer Service Specialist at ASB Bank, Hamilton, New Zealand

February 29, 2024 - February 29, 2024

Enhanced customer satisfaction by resolving issues promptly and professionally. Reduced response time for customer inquiries by streamlining communication processes. Managed high call volume while maintaining a courteous and professional demeanor. Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.

Contributor – Content Writer at Evolve Media LLC, Los Angeles, USA

October 31, 2023 - October 31, 2023

Creating Content for ComingSoon; Planning and Creating Content for Momtastic; Handling writers; Devising Content Strategy

Deputy Manager - Content at Reliance Jio, Navi Mumbai, India

December 31, 2022 - December 31, 2022

Creating content for learning and development; Develop and Produce PPT for internal training modules; Communicating with clients to ensure excellent and error-free training modules thereby ensuring complete client or customer satisfaction; Brainstorming with team to ensure learning and development content is unique and fresh.

Content Writer (Freelancer) at Freelance - Mumbai, India

December 31, 2020 - December 31, 2020

Devising long-form and short copies for varied beats and topics; Editing articles and proofreading them; Writing research-based articles; Creating SEO articles.

Sr. Content Writer at India Web Portal Pvt.Ltd., Mumbai, India

October 31, 2017 - October 31, 2017

Writing feature articles for Beauty, Health, Fashion, Sex & Relationships; Travel articles; Updating social media pages with relevant articles; Following and monitoring trends closely and creating content on the same; Writing photo stories; Writing SEO-friendly articles.