Senior Customer Service Representative at HKRMEDIA

Provided daily support to customers regarding orders, inquiries, and concerns; collaborated with colleagues to address and resolve complex customer challenges; handled difficult customer situations with professionalism and problem-solving skills; assisted in resolving technical issues to ensure smooth service delivery; supported the manager with tasks and team coordination.

Sales Consultant at Savicki Jewelry

Specialized in guiding customers through the jewelry purchasing process; contacted and engaged new leads to build strong, long-lasting client relationships; performed personalized product recommendations and guided customers to make informed decisions; supported clients throughout the buying journey; developed knowledge to support upsell and cross-sell opportunities.

Bartender at Club One

Provided bar service, created a welcoming atmosphere, prepared drinks, and managed orders and payments efficiently.

Arcade and Rides Supervisor at Water Safari

Supervised daily operations, enforced safety regulations, and managed a team to ensure tasks were completed to high standards while maintaining a secure and organized work environment. Achievements included supervising and motivating team members and resolving customer complaints effectively.