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As a senior technology leader, I combine deep technical expertise with a strategic mindset to shape technology roadmaps, modernise legacy estates and drive cloud adoption across public sector, financial services, healthcare, and enterprise environments. I build and guide multi-disciplinary teams, align governance and risk management with pragmatic outcomes, and deliver resilient, secure, and scalable platforms. I thrive in mission-critical settings, manage vendors and stakeholder expectations, and simplify complex problems to deliver measurable business value. I am energized by turning ambitious ideas into tangible results—delivering across cloud and on‑premise environments, driving transformation programs, and enabling change at scale while maintaining strong governance and commercially aware decision making.…As a senior technology leader, I combine deep technical expertise with a strategic mindset to shape technology roadmaps, modernise legacy estates and drive cloud adoption across public sector, financial services, healthcare, and enterprise environments. I build and guide multi-disciplinary teams, align governance and risk management with pragmatic outcomes, and deliver resilient, secure, and scalable platforms. I thrive in mission-critical settings, manage vendors and stakeholder expectations, and simplify complex problems to deliver measurable business value. I am energized by turning ambitious ideas into tangible results—delivering across cloud and on‑premise environments, driving transformation programs, and enabling change at scale while maintaining strong governance and commercially aware decision making.

Simon Atkinson

Architect, Project Manager, Product Designer, +1

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As a senior technology leader, I combine deep technical expertise with a strategic mindset to shape technology roadmaps, modernise legacy estates and drive cloud adoption across public sector, financial services, healthcare, and enterprise environments. I build and guide multi-disciplinary teams, align governance and risk management with pragmatic outcomes, and deliver resilient, secure, and scalable platforms. I thrive in mission-critical settings, manage vendors and stakeholder expectations, and simplify complex problems to deliver measurable business value. I am energized by turning ambitious ideas into tangible results—delivering across cloud and on‑premise environments, driving transformation programs, and enabling change at scale while maintaining strong governance and commercially aware decision making.…As a senior technology leader, I combine deep technical expertise with a strategic mindset to shape technology roadmaps, modernise legacy estates and drive cloud adoption across public sector, financial services, healthcare, and enterprise environments. I build and guide multi-disciplinary teams, align governance and risk management with pragmatic outcomes, and deliver resilient, secure, and scalable platforms. I thrive in mission-critical settings, manage vendors and stakeholder expectations, and simplify complex problems to deliver measurable business value. I am energized by turning ambitious ideas into tangible results—delivering across cloud and on‑premise environments, driving transformation programs, and enabling change at scale while maintaining strong governance and commercially aware decision making.

Available to hire

As a senior technology leader, I combine deep technical expertise with a strategic mindset to shape technology roadmaps, modernise legacy estates and drive cloud adoption across public sector, financial services, healthcare, and enterprise environments. I build and guide multi-disciplinary teams, align governance and risk management with pragmatic outcomes, and deliver resilient, secure, and scalable platforms. I thrive in mission-critical settings, manage vendors and stakeholder expectations, and simplify complex problems to deliver measurable business value.

I am energized by turning ambitious ideas into tangible results—delivering across cloud and on‑premise environments, driving transformation programs, and enabling change at scale while maintaining strong governance and commercially aware decision making.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Project Leader - Contact Centre

March 1, 2024 - October 1, 2024

Led organization-wide technology modernization across cloud, on-prem, and hybrid platforms. Provided technical assurance for cloud adoption, security alignment, and infrastructure design. Delivered change management and architectural governance across multiple programmes. Produced strategic roadmaps and validated solution designs for enterprise environments.

Strategic Account Manager

December 1, 2023 - March 1, 2024

Led bid creation for infrastructure services; supported bid submissions through landscape reviews and technical due diligence; produced as-is and to-be documentation and strategic heatmaps for enterprise environments. Articulated client technology strategy and future-state infrastructure requirements.

Products & Strategic Partnerships Manager

April 1, 2021 - March 1, 2022

Led programme delivery across product engineering, infrastructure services, and go-to-market. Conducted portfolio gap analysis and developed new technology services. Built and promoted a partner ecosystem to support infrastructure expansion. Managed full lifecycle for large-scale WFM product deployment including current-state assessments, vendor/product selection, architectural vision, requirements mapping, governance and technical compliance. Led RFP processes and initiated formal delivery; reviewed regulatory compliance on contact centre technologies.

Technology Programme Manager

April 1, 2021 - March 1, 2022

Delivered global infrastructure transformation for trading environments. Designed scoring models for vendor/product evaluation. Defined global technology strategy and completed selection within two months. Achieved £45M annual ROI through rapid deployment.

Lead Architect - Voice Technology

March 1, 2022 - August 1, 2024

Responsible for a number of voice and Contact Centre designs across multiple projects. Developed architectural recommendations in as-is and to-be landscapes during Lloyds acquisition of HBOS.

Bid Manager

April 1, 2012 - April 1, 2013

Led technical assessments, recommendations and commercials for a bid to a global retail & investment banking client. Created service definition for a managed service across documented on-premise to cloud migration strategies. Provided oversight and governance on multiple projects.

Project Lead - Voice Technologies

March 1, 2010 - April 1, 2011

Led project delivery and architecture for voice technology initiatives; managed technical selections and deployments for dialer products and related contact center capabilities.

Technical Design Authority & Architecture Manager

September 1, 2003 - May 1, 2008

Established architecture standards and governance across multiple programs; led technical design authority and architecture management for key client accounts.

Voice Engineering Design Authority

April 1, 2008 - September 1, 2008

Technical design authority and engineering leadership for voice-related implementations; supervised design and governance across contact center technologies.