Available to hire
I am a Senior QA Engineer and Agile practitioner with 14+ years of experience across insurance, government, and telecom domains, including Canadian public-sector projects. I excel in manual and automation testing, Agile delivery, defect management, and test leadership.\n\nI’ve led QA teams, facilitated Scrum ceremonies, and driven sprint-level quality governance, consistently reducing regression cycles and delivering high-quality releases. I also mentor new QA professionals, collaborate closely with cross-functional teams, and continually explore innovative automation approaches to improve delivery predictability.
Language
English
Fluent
Work Experience
Associate Manager, Quality Engineering at Duck Creek Technologies
August 1, 2021 - April 1, 2025Acted as QA Lead and Scrum representative, facilitating daily Scrum, Sprint Planning, Backlog Grooming, Sprint Reviews, and Retrospectives. Represented the entire QA function during Sprint Reviews, presenting Test execution status, Automation progress, Defect trends and release risks. Served as the primary liaison between QA, Developers and Manual Testing teams. Supported the Scrum Master in impediment tracking and resolution (environment issues, test data, automation failures). Enforced Agile best practices, Definition of Done, and sprint commitments for QA teams. Played a key role in release readiness and sprint-level QA sign-offs. Led automation of regression suites using Duck Creek TAC for 10+ P&C insurance products, reducing execution time by 40%. Executed sprint-wise automation planning, batch execution, reporting, and result analysis. Maintained defect leakage under 5% and achieved 100% DCOD phase gate compliance. Performed SQL-based test data validation and environment sanity c
Quality Assurance Lead (Asst. Scrum Master) at Darts Solutions Inc.
November 1, 2015 - January 1, 2021Led QA for Ontario Government-funded accessibility platforms supporting 1,000+ users. Actively participated in and occasionally led Agile/Scrum delivery and Scrum events. Represented QA execution status, risks, and release confidence during sprint reviews. Coordinated QA sprint activities across manual testers. Ensured AODA accessibility compliance across government applications. Managed defects using BugZilla, GitHub, Trello, Instabug, and Wiredash. Performed WordPress QA for government reimbursement portals. Reviewed UML models, XML, and NIEM data structures. Created WIKI documentation and test datasets. Built SQL dashboards for retention analytics, reducing reporting time by 2 days. Performed Selenium proof-of-concept automation.
Senior QA Analyst at Tech Mahindra (Mahindra British Telecom)
March 1, 2005 - August 1, 2010Led testing for Java-based telecom enterprise platforms. Automated testing using Intellitest internal automation framework. Designed test cases, executed V&V cycles, and optimized regressions. Served as Team Lead for internal project website maintenance. Supported Next-Generation Telecom & Equant OCS projects. Managed end-to-end SDLC for internal web platforms.
Education
Master of Science — Software Engineering at BITS Pilani
January 11, 2030 - December 16, 2025Bachelor of Science — Information Technology at Mumbai University
January 11, 2030 - December 16, 2025Master of Science — Software Engineering at BITS Pilani
January 11, 2030 - December 16, 2025Bachelor of Science — Information Technology at Mumbai University
January 11, 2030 - December 16, 2025Qualifications
Certified ScrumMaster (CSM) – Scrum Alliance
January 11, 2030 - December 16, 2025Python with Selenium Automation
January 1, 2025 - December 16, 2025Playwright with Python
January 11, 2030 - December 16, 2025Duck Creek Policy, Claims & Billing Bootcamp
January 11, 2030 - December 16, 2025Duck Creek Policy Business Analyst Certification
January 11, 2030 - December 16, 2025Selenium Automation from Scratch
January 11, 2030 - December 16, 2025AI Engineer Bootcamp
January 1, 2025 - December 16, 2025Certified ScrumMaster (CSM) – Scrum Alliance
January 11, 2030 - December 16, 2025Industry Experience
Government, Software & Internet, Professional Services, Telecommunications, Financial Services
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