Available to hire
Hi, I’m Kier Vincent Larga. I am a Customer Support Specialist with 1 year and 7 months of hands-on experience delivering friendly, patient support and solving customer issues. I strive to help customers feel heard and supported while effectively resolving their inquiries.
I’m proactive, detail-oriented, and comfortable coordinating with cross-functional teams. I enjoy turning challenges into clear next steps and continuously improving how we assist users and stakeholders.
Skills
Experience Level
Expert
Language
English
Advanced
Work Experience
Customer Support Specialist (Non-Voice) at TaskUs
February 1, 2025 - April 30, 2026Provide customer support via chat and email, resolve billing concerns, maintain knowledge base, and coordinate with cross-functional teams to ensure customer satisfaction. Manage inquiries, troubleshoot issues, and document interactions for knowledge sharing.
Customer Support Specialist (Voice) at Foundever
June 1, 2024 - January 31, 2025Deliver live support via phone, resolve billing issues, assist customers with account setup, and provide product information. Document interactions and escalate complex cases when needed.
Education
Bachelor of Science in Instrumentation and Control Engineering at Batangas State University
January 1, 2021 - January 1, 2024Senior High School Diploma at Quinabigan National High School
January 1, 2016 - January 1, 2019Elementary Education at Quinabigan, Pinamalayan, Oriental Mindoro, Philippines
January 1, 2009 - January 1, 2016Qualifications
Industry Experience
Professional Services, Software & Internet, Media & Entertainment, Telecommunications, Retail
Skills
Experience Level
Expert
Hire a Video Editor
We have the best video editor experts on Twine. Hire a video editor today.