Hi, I’m Kier Vincent Larga. I am a Customer Support Specialist with 1 year and 7 months of hands-on experience delivering friendly, patient support and solving customer issues. I strive to help customers feel heard and supported while effectively resolving their inquiries. I’m proactive, detail-oriented, and comfortable coordinating with cross-functional teams. I enjoy turning challenges into clear next steps and continuously improving how we assist users and stakeholders.

Kier Vincent Larga

Hi, I’m Kier Vincent Larga. I am a Customer Support Specialist with 1 year and 7 months of hands-on experience delivering friendly, patient support and solving customer issues. I strive to help customers feel heard and supported while effectively resolving their inquiries. I’m proactive, detail-oriented, and comfortable coordinating with cross-functional teams. I enjoy turning challenges into clear next steps and continuously improving how we assist users and stakeholders.

Available to hire

Hi, I’m Kier Vincent Larga. I am a Customer Support Specialist with 1 year and 7 months of hands-on experience delivering friendly, patient support and solving customer issues. I strive to help customers feel heard and supported while effectively resolving their inquiries.

I’m proactive, detail-oriented, and comfortable coordinating with cross-functional teams. I enjoy turning challenges into clear next steps and continuously improving how we assist users and stakeholders.

See more

Experience Level

Language

English
Advanced

Work Experience

Customer Support Specialist (Non-Voice) at TaskUs
February 1, 2025 - April 30, 2026
Provide customer support via chat and email, resolve billing concerns, maintain knowledge base, and coordinate with cross-functional teams to ensure customer satisfaction. Manage inquiries, troubleshoot issues, and document interactions for knowledge sharing.
Customer Support Specialist (Voice) at Foundever
June 1, 2024 - January 31, 2025
Deliver live support via phone, resolve billing issues, assist customers with account setup, and provide product information. Document interactions and escalate complex cases when needed.

Education

Bachelor of Science in Instrumentation and Control Engineering at Batangas State University
January 1, 2021 - January 1, 2024
Senior High School Diploma at Quinabigan National High School
January 1, 2016 - January 1, 2019
Elementary Education at Quinabigan, Pinamalayan, Oriental Mindoro, Philippines
January 1, 2009 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Software & Internet, Media & Entertainment, Telecommunications, Retail

Experience Level

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